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Ed Roberts
Ed Roberts | Page 2
Service Director
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
86 Reviews
86 Reviews of Ed Roberts
August 24, 2018
Efficient Everyone is friendly and efficient. When you arrive they are ready and goes that extra mile. The service surpasses other auto services i have used in Everyone is friendly and efficient. When you arrive they are ready and goes that extra mile. The service surpasses other auto services i have used in years More
by Nettie112
Verified CustomerOther Employees Tagged: Alex Vecerkovic , Marcia Nelson
August 21, 2018
Great Service Great People They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know whe They took care of a very tough front end problem on my F-350. They worked with me to provide a better time to drop off the truck. They let me know when it was ready and had it washed when I came to pick it up. It's the people that make this place so much better than anyone else around. They work hard, they listen, they care and they find a way to get you taken care of. More
by Herowe
Other Employees Tagged: Alex Vecerkovic, Jeff Sparks , Marcia Nelson
August 02, 2018
Amazing service Service is amazing as always. Friendly staff that always keep you informed regarding the progress of your vehicle and when to expect to receive it ba Service is amazing as always. Friendly staff that always keep you informed regarding the progress of your vehicle and when to expect to receive it back. More
by Brandon D. Beardsley
Other Employees Tagged: Ashleigh Savitch
July 07, 2018
Oil change and tire rotation My experience with the Bozard Quick Lane was excellent. Everybody was very pleasant to talk to and made sure my needs were taken care of. My experience with the Bozard Quick Lane was excellent. Everybody was very pleasant to talk to and made sure my needs were taken care of. More
by BRANDONMLACEY
June 18, 2018
ON GOING REWORK AND NO END CALL MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS MY LAST WORDS WERE TO MR. ED ROBERTS TELLING HIM TO TAKE A DAY OR 2 BUT" JUST HAVE SOMEONE GET BACK TO ME. I TOLD ED ABOUT THE BUG SHIELD THAT WAS 4"' OFF CENTER AND REINSTALLED TWICE ALSO THE 1'' 1/2 HOLE IN MY REAR WHEEL WELL FROM THE TRAILER HITCH INSTALLED BY BOZRAH FORD. AFTER OUR TALK I DID ASK ED AGAIN ABOUT SOME OTHER WORK '' WRONG THING' LOL , ED TOLD ME HE WOULD LOOK INTO THIS AND GET BACK TO ME WITH A PRICE, AND WHY ALL THE REWORK, THAT' WAS 2 WEEKS AGO.NOW THE LAST TIME I HAD THE VEHICLE IN FOR RE-SERVICE FOR THE SAME JOB DID WRONG THE FIRST TIME,THAT DAY I SENT A TEXT TO HR. COLBY 1/2 WAY THROUGH THE WORK SAYING DON'T WASH CAR BECAUSE THE BUG SHIELD CLIPS WILL COME OFF, HE REPLIED OKAY,YOU KNOW HE NEVER DID QUESTION IT, OR SAY A THING TO ME. DO TO POST CARS.COM YELP.COM /GOOGLE / YELP.COM JULY 2018 More
by GARY
Other Employees Tagged: Colby Clarke
June 03, 2018
Quick Service Over the years the service department employees have always taken care of our family! Appointments have been convenient and available to fit my work s Over the years the service department employees have always taken care of our family! Appointments have been convenient and available to fit my work schedule. More
by jscobbo
Other Employees Tagged: Jeff Sparks, Angela McManaman, Dave Shutts, Curtis Weatherford, Dawn McStine , Luis Lopes, David Moheng, Marcia Nelson, Ken Schaffner
June 02, 2018
Outstanding dealership OEM tires premature tread loss. Talked to service dept supervisor. He called tire mfg, resolved problem. Went in next day and left with new tires and OEM tires premature tread loss. Talked to service dept supervisor. He called tire mfg, resolved problem. Went in next day and left with new tires and reasonable price. Very happy More
by doug.poston
Other Employees Tagged: John Douglas, Stewart Durden
June 01, 2018
Excellent exspirence. Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford Alex in customer service goes above and beyond for his customers. He truly cares and is second to none when doing his Job and representing Bozard Ford. Takes his job very serious and knows what he is doing! Adam shop Mechanic also second to none. These two gentlemen hopefully are appreciated and Bozard should realize what a asset the two are for the company. Dan Jones. Daniel Jones Excavation More
by DANJONESEXCAVATION
Other Employees Tagged: Alex Vecerkovic, Adam Ciarmella
April 20, 2018
Great Service Marsha is a veteran service advisor and has been my advisor since I purchased the Explorer in 2012. She has always gone the extra mile to ensure my sa Marsha is a veteran service advisor and has been my advisor since I purchased the Explorer in 2012. She has always gone the extra mile to ensure my satisfaction and is a genuinely caring person. More
by tdk4
Other Employees Tagged: Bo Bozard , Marcia Nelson
April 19, 2018
Quality Experience Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me coming back. More
by Herowe
Other Employees Tagged: Alex Vecerkovic, Jeff Sparks, Piper Bueno, Philip "PJ" Sanders , Stephen Purdy
