Ed Rubenfeld | Page 18

Great customer service. Loaner vehicle was new. Timely delivery. Car runs great with no issues. Loaner vehicle was new. Timely delivery. Car runs great with no issues. More

by ivainstein Verified Customer Verified Customer

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I had a wonderful service experience with this dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly. dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly. More

by jzb1234 Verified Customer Verified Customer

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Just the oil change. Didn’t address my other concerns. Issues with the tail light and wheel well Didn’t address my other concerns. Issues with the tail light and wheel well More

by pedromerida00 Verified Customer Verified Customer

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Great dealership. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. More

by levine.harvey Verified Customer Verified Customer

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I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks More

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Lexus of North Miami always provides a Great customer services . Questions are always answered in a timely manner. services . Questions are always answered in a timely manner. More

by Laura C Verified Customer Verified Customer

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Thanks to everyone who serviced my car, great job, great service and amazing lounge area. service and amazing lounge area. More

by elenasnitsar Verified Customer Verified Customer

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Bobby R is excellent , responsive , timely . Very consistent service. The dealership is clean comfortable , love the cafe. The temperature was a little cold but I found a spot that was warmer. Very consistent service. The dealership is clean comfortable , love the cafe. The temperature was a little cold but I found a spot that was warmer. More

by rpollack Verified Customer Verified Customer

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Lexus of North Miami's services is always 1st class and top notch! I highly recommend them. Ed Rubenfeld, the service manager and his team always do a great job when I'm having my wife's car and mine serv top notch! I highly recommend them. Ed Rubenfeld, the service manager and his team always do a great job when I'm having my wife's car and mine serviced. More

by michael.goldberg Verified Customer Verified Customer

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Overall very good experience. Very professional and done quickly. Have been using this dealership for many years. Very professional and done quickly. Have been using this dealership for many years. More

by hbso Verified Customer Verified Customer

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