Ed Rubenfeld | Page 19

very professional and very polite a real pleasure to bring my car to Leus of NM bring my car to Leus of NM More

by mike@tairo.com Verified Customer Verified Customer

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Great service expected based on all our experiences- Thanks for delivering great service to us Thanks for delivering great service to us More

by elisa.moncarz Verified Customer Verified Customer

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My experience was very bad with Ronald campos he was talking to me like I was begging him to fixed my car since 2019 I had the Gx460 I never feel so disappointed like that talking to me like I was begging him to fixed my car since 2019 I had the Gx460 I never feel so disappointed like that More

by marielaplante19 Verified Customer Verified Customer

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The service was professional. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience. More

by jodi.kurzweil Verified Customer Verified Customer

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Great service, accomplished my issues, did not wait for car and the fix my problems with the service. car and the fix my problems with the service. More

by orlysar Verified Customer Verified Customer

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Very prompt & amazing service ,things were done timely manner.Ed Rubenfeld was very helpful.Thanks manner.Ed Rubenfeld was very helpful.Thanks More

by NARENDRAMEHTA Verified Customer Verified Customer

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Excellent 50,000 mile check-up. In and out in 1.5 hours. My customer service agent is a gem! In and out in 1.5 hours. My customer service agent is a gem! More

by PPBARASCH Verified Customer Verified Customer

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I have a excellent experience at the Lexus service, the advisor was very professional and explained the status of my car etc advisor was very professional and explained the status of my car etc More

by JOSELUNA3128 Verified Customer Verified Customer

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The service manager Ed saved the day for Lexus North Miami. My service advisor Bobby never returned any if the six messages I felt (all verified by Ed) Only choice left for me was to drive to the dea Miami. My service advisor Bobby never returned any if the six messages I felt (all verified by Ed) Only choice left for me was to drive to the dealership and upon communicating to Bobby that I was disappointed that I never heard from him, he treated me with disrespect by calling me a liar and further refusing to address the problem at hand by saying "it is your fault and Lexus will NOT pay for it.. That is when I asked for the service manager who not only acknowledged/verified my side of the story (unanswered messages) but took care of the situation IMMEDIATELY though Bobby stated less than 30 minutes before that Lexus was not responsible for it. Thank you Ed. The owners of LNM are very lucky to have you!!! More

by MARCELOKOCHEN Verified Customer Verified Customer

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Lexus for service, and I was highly impressed with the professionalism and efficiency of their team. From the moment I arrived, the staff was courteous and attentive, ensuring a smooth check-in process. T professionalism and efficiency of their team. From the moment I arrived, the staff was courteous and attentive, ensuring a smooth check-in process. The service advisors were knowledgeable and took the time to explain the necessary maintenance and any additional recommendations without pressure. More

by Allaelfont Verified Customer Verified Customer

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