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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 19

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
401 Reviews

Employee Video

4.5

401 Reviews

Write a Review

401 Reviews of Ed Rubenfeld

July 23, 2025

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Employee Rating

Terrific service. Was in and out in less than two hours! Oil change and new battery installed. More

by PNOVAK519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 23, 2025

Lexus of North Miami responded

Here at Lexus of North Miami, we always value and appreciate our customers' feedback. Thank you!

July 23, 2025

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Employee Rating

I felt they were trying to "sell me something" all the time I spent there. More

by alvaro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jul 23, 2025

Lexus of North Miami responded

I'm sorry that you were left with a negative impression. We never intend to cause discomfort or mislead our customers, and we'll be sure to take note of this feedback moving forward. Please reach out if I can further assist you. Best, Brittany Stillwell - Customer Relations Manager - 786-528-3788

July 22, 2025

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Employee Rating

Bobby is the best service manager ever. There is no person that has ever done his job better. He is knowledgeable, honest, and hard working. Lexus of North Miami is lucky to have him repres More

by Ann S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 22, 2025

Lexus of North Miami responded

Ann, we're so happy to hear Bobby goes above and beyond for you! Thank you for choosing Lexus of North Miami and for sharing your appreciation for the team. We’ll see you next time!

July 20, 2025

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Employee Rating

I was very satisfied the way the serviced my car and in a short time. I trust Lexus in servicing my car. More

by sattento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 22, 2025

Lexus of North Miami responded

We are thrilled to hear that you are satisfied with our efficient service! Thank you for trusting the Lexus of North Miami team with your business. It means a lot to have earned your confidence.

July 19, 2025

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Employee Rating

Great stuff, great experience, very professionally done in the short period of time. Will definitely recommend to anyone. More

by GSHPRINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 21, 2025

Lexus of North Miami responded

Thank you for recommending the team! We appreciate your business and hope to serve you again in the future. Have a great day!

July 18, 2025

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Employee Rating

My car has been at the service center for about 10 days already, and no one can fix it. This is terrible. It’s the worst experience I’ve ever had with Lexus. More

by s.sergiyenko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jul 18, 2025

Lexus of North Miami responded

I'm sorry to hear about your experience, s.sergiyenko. We strive for timely and effective service, so it's concerning to learn that we've fallen short here. Please reach out when you can; I’d like the opportunity to assist further in resolving this issue. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

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Employee Rating

It was bad I hated the service my car still ran bad they made shame More

by JOSEPHJJANICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 18, 2025

Lexus of North Miami responded

Joseph, this is not the feedback we hope to receive, and I'm very sorry if your recent service fell short of expectations. Please reach out directly if we can do anything to assist you further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 15, 2025

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Employee Rating

Was very happy and very knowledgeable keep me updated with my car jeep up the woodwork great service Thank you More

by trotterdc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Matthew Silva, Rosaly Bermudez, Amauri Rosario, Ramon Cabrera, Igor Katayev, Danielle Contaldi, Abe Omar , Bobby Rahmani

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Jul 15, 2025

Lexus of North Miami responded

Thank you for sharing your positive review! We hope to welcome you back to Lexus of North Miami in the future.

July 14, 2025

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Employee Rating

Very happy with Ed Rubenfeld every time we come in and he always takes great care of me and my car. I take my cars only to him and would highly recommend him More

by bigwheelcycles@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Lexus of North Miami responded

It's fantastic to hear that Ed continues to earn your loyal business! Thank you for trusting Lexus of North Miami with your vehicles.

July 13, 2025

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Employee Rating

Very professional and efficient staff. They explained the process clearly and got the job done quickly. Great dealership. More

by janet25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 14, 2025

Lexus of North Miami responded

Thank you, Janet! We appreciate your business and we hope to work with you again at Lexus of North Miami.

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