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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 4

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
349 Reviews

Employee Video

4.5

349 Reviews

Write a Review

349 Reviews of Ed Rubenfeld

February 15, 2026

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Employee Rating

Car broke down wrong diagnosis was the head ! Big bill , not fixed ! Argued for hours! More

by CALVIN.CANBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 16, 2026

Lexus of North Miami responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you please out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 06, 2026

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Employee Rating

Everything was excellent. Great customer service. Ronnie was great was very knowledgeable and informative regarding my lexus More

by IROD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 09, 2026

Lexus of North Miami responded

Thank you for sharing your excellent feedback with us! We’re glad to hear you had a seamless experience with Ronnie. We hope to welcome you back to Lexus of North Miami in the future.

February 02, 2026

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Employee Rating

The first gentleman that I dealt with was so kind and helpful. He was filling in for my service gentleman who wasn’t nearly as personable. The check out person was fair. I was disappointed that the g More

by HEALCREATIVELY
Recommend Dealer
Yes
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Feb 16, 2026

Lexus of North Miami responded

We're glad to hear you found some aspects of your visit enjoyable, especially our soda machine! However, it's disappointing to know that the gym availability and some of our services didn't fully meet your expectations. We'll certainly look into this as we aim for all staff interactions to be consistently pleasant. Your feedback is invaluable in helping us improve guest experiences moving forward. If there are any other concerns or suggestions on how we can enhance your next visit, please reach out at any time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 02, 2026

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Employee Rating

My experience was the most consistent with the way everything went. I will definitely continue with future services.Great job! More

by adderlykim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 03, 2026

Lexus of North Miami responded

Thank you for sharing your amazing feedback, Kim! Hearing you had a seamless experience from beginning to end made our day! We wish you many safe miles ahead and hope to welcome you back to Lexus of North Miami in the future.

January 31, 2026

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Employee Rating

Great customer service and wonderful service timing. The staff was professional and polite. I look forward to my next service. More

by rozzz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Feb 02, 2026

Lexus of North Miami responded

Thank you for sharing your feedback! We look forward to serving you in the future. - The Lexus of North Miami Team

January 28, 2026

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Employee Rating

Excellent service provided by Simon. He communicated through out the process and I was out quick in less than an hour. More

by SLOPEZ120491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon

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Jan 28, 2026

Lexus of North Miami responded

Thank you for sharing your positive feedback about Simon and our team! We’re delighted to hear that you had a smooth and efficient experience at Lexus of North Miami. Safe travels!

January 28, 2026

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Employee Rating

Friendly staff, was in and out faster than expected. The store has great amenities compared to other dealers. Highly recommend More

by amendez2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jan 28, 2026

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami so highly! We're glad our team made your visit quick and comfortable. See you next time!

January 27, 2026

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Demon done a great job and follow up with me during the service and after. Looking forward to seeing him next service. More

by REGIS.CATTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Lexus of North Miami responded

Thank you for sharing your experience, Regis! We will be sure to pass along your kind words to the team. We look forward to welcoming you back to Lexus of North Miami!

January 26, 2026

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Employee Rating

ive never been there and they keep sending me appointments for cars I don't own More

by leoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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January 25, 2026

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Employee Rating

Super expensive. Almost $800. Definitely not continuing after my lease ends. Hope to hear something from you soon. More

by adrian.garcia.solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jan 26, 2026

Lexus of North Miami responded

Adrian, I'm disappointed to hear that you're not satisfied with the cost. We'd appreciate the opportunity to discuss this with you further and see if there's anything we can do to change your mind about continuing after your lease ends. Please feel free to reach out at your earliest convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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