Jade Munoz

Everything was perfect, no wait time. Thank you Lexus of North Miami !!! Lexus TX 350 2026. Thank you Lexus of North Miami !!! Lexus TX 350 2026. More

by gonperlc Verified Customer Verified Customer

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Kevin, my Service Manager was friendly & professional. Timing of the service was quick! Loved the waiting amenities! Love my Lexus! Timing of the service was quick! Loved the waiting amenities! Love my Lexus! More

by pnscarlson Verified Customer Verified Customer

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Jade was amazing the best sales associate! Very happy with the car and process overall Very happy with the car and process overall More

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My last visit to Lexus of North Miami for my scheduled services, and for fixing and replacing my “HOD” camera was not what I truly expected. I had to wait an extra day, and when I received my ES 300h (202 services, and for fixing and replacing my “HOD” camera was not what I truly expected. I had to wait an extra day, and when I received my ES 300h (2022) on return, there was an issue with my “Auto Lights” switch. On a positive note though, Ed Rubengeld (Service Manager) made absolute sure that everything will be addressed and resolved on my next visit. I really feel appreciative for his diligence, patience and professionalism in resolving my concerns. Moving hopefully “happily” forward with future service visits at my “home” Lexus location, I will continue with Aidan (Service Representative) and feel comfortable with the upkeep for my vehicle. More

by Steven Richard Gettman Verified Customer Verified Customer

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Jade, the sales representative, was great and advocated on our behalf. She walked us through the whole process. Definitely ask for her if you’re looking to buy a car. on our behalf. She walked us through the whole process. Definitely ask for her if you’re looking to buy a car. More

by CORYSPIDERMAN Verified Customer Verified Customer

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Very customer centric. Service advisor was happy to please. Customer waiting area is pleasant. Enjoyed the free coffee bar. The personnel when you arrive at the service de Service advisor was happy to please. Customer waiting area is pleasant. Enjoyed the free coffee bar. The personnel when you arrive at the service department and the valets are well trained and happy to help. More

by ISAACARBER Verified Customer Verified Customer

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I initially went in for a car service and I ended up walking out with a brand new car! Lexus is so easy to deal with, and they really value their customers, and I was treated with dignity and care. Ever walking out with a brand new car! Lexus is so easy to deal with, and they really value their customers, and I was treated with dignity and care. Every detail was catered to exactly what I need, they really understood the assignment! More

by Hadassahr95 Verified Customer Verified Customer

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Excellent customer service, always making sure you are getting exactly what you want and what work best for you. getting exactly what you want and what work best for you. More

by sabrinalbeasley Verified Customer Verified Customer

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I had an excellent experience working with Jade Munoz at Lexus of North Miami. She was professional, knowledgeable, and very attentive throughout the entire process. She made everything smooth and stress-fr Lexus of North Miami. She was professional, knowledgeable, and very attentive throughout the entire process. She made everything smooth and stress-free, took the time to answer all my questions, and helped me find the right vehicle and deal without any pressure. I truly appreciate her transparency and dedication to customer service. I highly recommend asking for Jade if you’re looking for a great car-buying experience! More

by luiscojimar71 Verified Customer Verified Customer

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Jade and the finance team were amazing! I had a very smooth and pleasant experience. I had a very smooth and pleasant experience. More

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