Ed Rucker | Page 13

Annapolis Subaru is TheBest My association with Annapolis Subaru began last summer when I ordered extra keys and arrived to pick them up with my dog Harry and no leash. A service My association with Annapolis Subaru began last summer when I ordered extra keys and arrived to pick them up with my dog Harry and no leash. A serviceman found an incredible line so Harry could walk around while we waited and I thought - "This must be a pretty good place!". Time to find a new Subaru and I had buyers' services and dealers and all kinds of help. Colin Murphy, from Annapolis Subaru took great care of me on a busy Saturday - we got the trade-in value and the paperwork completed. Colin printed out my figures and Annapolis Subaru met the best offers I had. This was the last time I saw Colin until I received an email "Your chariot has arrived!". I found my two previous Subarus on the net; this time with Colin's help, I ordered over the phone! The evening I picked up the car, Colin checked me out in it - sort of like pre-flight - to make sure I had the best of the ride in hand from the beginning. He even set up mysubaru and I returned home to find the 6000 mile appointment already set up! Colin's associate Ed took me through the handbook and answered questions and Bill from the business office couldn't have been kinder or more patient. Annapolis Subaru is a family dealership and a wonderful team - I'm looking forward to having their support now and in the future, Loralyn Helms More

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Smooth Sailing at Annapolis Subaru We found Annapolis Subaru to be about as user friendly as you could imagine. Ed Rucker, our salesperson, answered all our questions re: new car purcha We found Annapolis Subaru to be about as user friendly as you could imagine. Ed Rucker, our salesperson, answered all our questions re: new car purchase, including TrueCar pricing, incentives, and more, and gave us liberal time to test drive and consider options. He was super friendly, super helpful, and super knowledgeable about the Subaru line of vehicles and the sales process. Most importantly, he guided us to the car we wanted, a Forester ! Because we hope to keep our Subaru a long time, Joe Tyler helped us select extended warranty and maintenance contracts that added to the value of our purchase. Overall, we had an excellent new car buying experience at Annapolis Subaru and would recommend to others. More

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Awesome So happy with my new Subaru and my experience at Annapolis Subaru. Working with Billy Sadtler was like working with family. I will purchase all my fut So happy with my new Subaru and my experience at Annapolis Subaru. Working with Billy Sadtler was like working with family. I will purchase all my future vehicles here. More

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Great Experience Buying Car We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was perfectly clear with its arrival date and with the total cost, which we thought was very fair. Others at the dealership were nice as well. Complete satisfaction. We would recommend salesman and dealership to others. More

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Awesome Experience! I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices on what I needed for an everyday dependable car and worked with me on the pricing. I had a trade in that had negative equity and he worked around that and my wife and I came to the conclusion that what Ed offered us really was the best deal I could have gotten compared to other dealers. Afterwards, in the finance department, we were greeted with another friendly individual that went over our further car protection options. That also was an awesome experience. Billy didn't force us to get anything that we really didn't need and we definitely appreciated that. So if you're reading this and are currently in the market for a dependable long-lasting car as well as a fun and informational car buying experience- Annapolis Subaru is the place to go. Ask for Ed and then Billy if possible; you won't regret it. - Mario S. More

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Best Car Purchase Experience Ever We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanation We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanations of every aspect of the car, and when we drove off the lot we knew more about this car than any other we ever owned. Joe Tyler was also very informative on the various service plans. This is our first Subaru, and hopefully not our last. It was a great experience. More

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Quick painless 2016 New Outback order and purchase. Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highl Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highly ranked, nearby Subaru dealership to take the wife and go sit in new cars for at least 30 minutes each. Ed Rucker stood out on this website, so I cold called him. I explained that I simply wanted to sit inside a Forester, Outback, and Legacy back-to-back-to-back without test driving and a hovering salesman explaining how cup holders work. Why drive it if you can't stand sitting in it? We showed up 45 minutes later and Ed was ready with keys in hand. He started the other two cars with A/C on high while we looked at the first car. Then, he did something magical, something other sales staff rarely understand... he left us alone after a brief greeting. My wife and I exhaustively went through each car and simulated loading the baby seat in the back and stroller in the back. The wife determined what suited her best. Unfortunately, no in-stock Outbacks. Andre Gayle found the exact car we wanted a few days later, so down a deposit went to reserve the incoming car. The car showed up a week early and they called us. Ed noticed a very small discrepancy in the price quote (he was on vacation when I ordered and was given an out-the-door price), but the dealership did the honest thing by honoring their initial price they quoted me. We went to the dealership as it was closing with our own financing; Billy didn't pressure us at all aside from asking our loan rate. Ed literally closed the dealership so we could get the car before a road trip the following day. Thank you to Ed, Andre, and Billy. More

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Superb Service! This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, and attentive. When I finally settled on a car, Ed walked me through everything I would need to know about the car and explained things in a way I could easily understand, and he has a great sense of humor to boot. Chris Kelly, the sales manager, was equally as friendly and helpful, and Billy Sadtler, the business manager, was absolutely fantastic. I can't recommend them enough! More

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best experience! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! More

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Car number 4 I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the fact he make the process as easy as possible for me as the salesman. He do not pressure me into buying if it was not the one you wanted. Then he would find the one you wanted and I admire that about him. Each time I trade my Outback in for a newer version I upgraded. Outbacks is the car for me and if I decided to purchase another vehicle I will be going back to Ed Rucker even though it's a dealer closer to house. Billy and Mike worked hard to keep me at a decent payment arrangement. I thank every last one of them for a great car buying experience. Ed you are the best:) I even drive out to the Annapolis to get my car serviced on. More

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