Ed Rucker | Page 14

Great Experience Buying Car We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was We loved our salesman Ed Rucker. He was friendly, knowledgeable, patient, efficient, etc. We felt no pressure. He found just what we wanted and was perfectly clear with its arrival date and with the total cost, which we thought was very fair. Others at the dealership were nice as well. Complete satisfaction. We would recommend salesman and dealership to others. More

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Awesome Experience! I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices I bought my 2016 Subaru Legacy 2.5i Limited from this dealership on 12/21/15. My experience with Ed was easy and familiar. He gave me the best choices on what I needed for an everyday dependable car and worked with me on the pricing. I had a trade in that had negative equity and he worked around that and my wife and I came to the conclusion that what Ed offered us really was the best deal I could have gotten compared to other dealers. Afterwards, in the finance department, we were greeted with another friendly individual that went over our further car protection options. That also was an awesome experience. Billy didn't force us to get anything that we really didn't need and we definitely appreciated that. So if you're reading this and are currently in the market for a dependable long-lasting car as well as a fun and informational car buying experience- Annapolis Subaru is the place to go. Ask for Ed and then Billy if possible; you won't regret it. - Mario S. More

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Best Car Purchase Experience Ever We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanation We are thrilled with our new Subaru Forester. Our experience with Ed Rucker was way beyond our expectations. He was very detailed in his explanations of every aspect of the car, and when we drove off the lot we knew more about this car than any other we ever owned. Joe Tyler was also very informative on the various service plans. This is our first Subaru, and hopefully not our last. It was a great experience. More

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Quick painless 2016 New Outback order and purchase. Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highl Finding the clique "no hassle" dealership is hard. I window shop for months, sometimes years, before purchasing our next vehicle. I looked up a highly ranked, nearby Subaru dealership to take the wife and go sit in new cars for at least 30 minutes each. Ed Rucker stood out on this website, so I cold called him. I explained that I simply wanted to sit inside a Forester, Outback, and Legacy back-to-back-to-back without test driving and a hovering salesman explaining how cup holders work. Why drive it if you can't stand sitting in it? We showed up 45 minutes later and Ed was ready with keys in hand. He started the other two cars with A/C on high while we looked at the first car. Then, he did something magical, something other sales staff rarely understand... he left us alone after a brief greeting. My wife and I exhaustively went through each car and simulated loading the baby seat in the back and stroller in the back. The wife determined what suited her best. Unfortunately, no in-stock Outbacks. Andre Gayle found the exact car we wanted a few days later, so down a deposit went to reserve the incoming car. The car showed up a week early and they called us. Ed noticed a very small discrepancy in the price quote (he was on vacation when I ordered and was given an out-the-door price), but the dealership did the honest thing by honoring their initial price they quoted me. We went to the dealership as it was closing with our own financing; Billy didn't pressure us at all aside from asking our loan rate. Ed literally closed the dealership so we could get the car before a road trip the following day. Thank you to Ed, Andre, and Billy. More

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Superb Service! This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, This was my first time purchasing a car and I must say that Ed Rucker and his team were a breeze to work with. Everyone was knowledgeable, friendly, and attentive. When I finally settled on a car, Ed walked me through everything I would need to know about the car and explained things in a way I could easily understand, and he has a great sense of humor to boot. Chris Kelly, the sales manager, was equally as friendly and helpful, and Billy Sadtler, the business manager, was absolutely fantastic. I can't recommend them enough! More

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best experience! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! We bought a new Subaru from Ed Rucker. Ed is one of the nicest car dealers we've ever met...thanks Ed for all you did!! More

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Car number 4 I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the I brought my very first brand new car from Edward Rucker in 2009!! I love the Outbacks. This is now my fourth Outback I've brought from Ed. I love the fact he make the process as easy as possible for me as the salesman. He do not pressure me into buying if it was not the one you wanted. Then he would find the one you wanted and I admire that about him. Each time I trade my Outback in for a newer version I upgraded. Outbacks is the car for me and if I decided to purchase another vehicle I will be going back to Ed Rucker even though it's a dealer closer to house. Billy and Mike worked hard to keep me at a decent payment arrangement. I thank every last one of them for a great car buying experience. Ed you are the best:) I even drive out to the Annapolis to get my car serviced on. More

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No pressure. Straight talk. Bought a 10 year old 2005 Subaru Forester. We found Ed to be pleasant, helpful, patient, and proactive as we closed the deal. So glad we found Annap Bought a 10 year old 2005 Subaru Forester. We found Ed to be pleasant, helpful, patient, and proactive as we closed the deal. So glad we found Annapolis Subaru. More

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Great customer service and pricing Both Billy and Ed went above and beyond to help us find the perfect car. From the friendly service and knowledgeable staff, we actually enjoyed the ca Both Billy and Ed went above and beyond to help us find the perfect car. From the friendly service and knowledgeable staff, we actually enjoyed the car buying process. Billy helped to get us the car we wanted for a great price and Ed walked us through every detail and perk of the car. I highly recommend this dealership for anyone looking to buy a Subaru. More

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Amazing Experience We just purchased a 2014 Subaru Outback. We could not have gotten better customer service from beginning to end. We are forever Annapolis Subaru custo We just purchased a 2014 Subaru Outback. We could not have gotten better customer service from beginning to end. We are forever Annapolis Subaru customers. Thank you Mike, Ed, and Billy. More

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