Ed Rucker | Page 9

Best dealer Ed was great, knowledgeable, and easy going. He gave us plenty of time to test drive, and go over features. There was no hassle and great prices. O Ed was great, knowledgeable, and easy going. He gave us plenty of time to test drive, and go over features. There was no hassle and great prices. Overall great experience! When it's time to upgrade my other vehicle, I'm definitely coming back. More

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Easy, No pressure: A Refreshing take on car buying I am new to Subaru, but I've been interested for a while. My husband and I live an hour and a half away from Annapolis Subaru, in fact closer to anot I am new to Subaru, but I've been interested for a while. My husband and I live an hour and a half away from Annapolis Subaru, in fact closer to another Subaru dealership, but we have heard about the customer service at Annapoilis Subaru. We decided it was work the extra driving when the exact Impreza for which I was looking came up for zero percent financing. That was enough to convince my husband to go look. We didn't need a new car, so we were expecting the usual pressure you expect at a dealership. We were first surprised that we had to go inside to ask for help. We were not pestered by overly eager salesmen before we even parked. When we sat down with Eric, we knew what we wanted and the price we were willing to pay for it. We looked at and test drove a few cars. Eric gave me time to get comfortable in the car and talked me through all of the features. I was not familiar with driving in the area, so he even directed me to places with the least traffic, even though we were test driving at rush hour. When we chose a car and sat down to talk numbers, the service was professional, quick, and willing to work with us to meet our needs. Every staff member with whom we interacted while at Annapolis Subaru seemed to truly want what was best for us. This was by far the least stressful car buying experience I've ever had! I would highly recommend Annapolis Subaru for anyone in the market for a new car. More

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Ed was great Ed was very knowledgeable and patient. He went out of his way to make us happy and made himself available by text and even came in twice on his day o Ed was very knowledgeable and patient. He went out of his way to make us happy and made himself available by text and even came in twice on his day off. He is an honest person that you know is looking out for you. More

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Mr. Rucker is the Best! I had a great experience with Mr. Rucker. I live in a different State and was in town visiting, but I was in need of a new car. Mr. Rucker is an excep I had a great experience with Mr. Rucker. I live in a different State and was in town visiting, but I was in need of a new car. Mr. Rucker is an exceptional Sales associate to work with. I will definitely buy again in the near future due to my positive experience. More

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Amazing service and no pressure atmosphere! We have used Annapolis Subaru for many years now and bought four cars from them. They know how to take care of their customers and give great service. We have used Annapolis Subaru for many years now and bought four cars from them. They know how to take care of their customers and give great service. They offer great packages and have great staff to help with financing and making the process easy. More

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Excellent service by Ed and Marissa! Love Annapolis Subaru! We spent all day Saturday test driving vehicles, and ultimately purchasing a new car. This is our first time buying a brand new vehicle from a "tradi We spent all day Saturday test driving vehicles, and ultimately purchasing a new car. This is our first time buying a brand new vehicle from a "traditional" dealership. My last couple cars were from CarMax. I will never go back to CarMax after Saturday! it was such a pleasant experience. From the professionalism before we arrived displayed by Ms. Marissa Leach to the exemplary service we received from Ed Rucker day of - we couldn't be happier. The entire staff was friendly and knowledgeable. Our needs were met and we're more than happy with the vehicle, to include pricing, we ended up with. a truly great car buying experience. I would recommend Annapolis Subaru to anyone looking for a car! More

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Lease 2017 Subaru Forester Ed Rucker was great to work with - prepared, knowledgeable and helpful. He made the whole process very easy and I would highly recommend him. Dan Ed Rucker was great to work with - prepared, knowledgeable and helpful. He made the whole process very easy and I would highly recommend him. Dan More

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First Impressions are Lasting Impressions I believe it takes a team of dedicated people to be successful. Hence is true with the interactions I've had with those listed at Annapolis Subaru. We I believe it takes a team of dedicated people to be successful. Hence is true with the interactions I've had with those listed at Annapolis Subaru. We bought our first Subaru Outback in 2003 and had intermittent service done over the years. Jason and his team in service have been more than accommodating with provisions while work was being done to our 2003 Outback. I knew over the years that I would be back to purchase another Subaru, but it's almost like having a child, when it happens, it happens. No turning back. Well, I was fortunate to be reacquainted with Ed Rucker where he showed his true colors eluding superior customer service. The purchase of a new vehicle has the reputation of being one of the most stressful episodes in life. Not with Ed and his team at Annapolis Subaru. Like a well-oiled machine, they were extremely accommodating and the whole process was quick and smooth. I knew what I wanted and willing to pay for. In turn, they knew what I wanted and willing to pay for. The experience could not have been any better. Folks know me to have a pretty big mouth and my intentions are to let friends and family know of the success I had with Annapolis Subaru. Being an Annapolis resident for almost 25 years, I felt that it was important to support our local businesses. I would HIGHLY recommend Annapolis Subaru to anyone who thinks they deserve nothing but the best in quality and service. My #1 choice. Our #1 choice. Your #1 choice. More

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Excellent Service Purchased a 2017 BRZ from Annapolis Subura . Our sales experience was by far the best we have had and we've purchased 5 vehicles in the last 10 years. Purchased a 2017 BRZ from Annapolis Subura . Our sales experience was by far the best we have had and we've purchased 5 vehicles in the last 10 years. Mr. Rucker listened to our needs, responded to our calls (even after hours) and patiently explained the car features to us. We never felt like we were captives in a sleazy car salesman reality show. In all honesty that factor alone will make me return to the Annapolis Subaru to purchase my next sedan. Joe Tyler was knowledgeable and we enjoyed the light conversation while we signed the paperwork. One thing I really appreciated was was the efficient process, while maintaining a feeling of personal service. I'm a very busy business owner and my time is very valuable to me. Thank you for making the car purchasing process pleasant and easy! More

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Superior Experience I have been an Annapolis Subaru customer for fourteen years, and this is the fourth Subaru my family has purchased/leased in fifteen years. Ed Rucker I have been an Annapolis Subaru customer for fourteen years, and this is the fourth Subaru my family has purchased/leased in fifteen years. Ed Rucker guided me through the selection of the Forester and reviewed all of its features before I drove away. Aside from liking the Subaru, I can only sing the praises of the Service Department. Jason has always looked after me and my daughter who, incidentally, brings her car from Northern Virginia for service. Everyone at the dealership is courteous, professional, and helpful. I look forward to continuing my Subaru experience in the coming years. More

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