Ed Seager
Ed Seager at Joyce Honda

Ed Seager | Page 2

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
181 Reviews
4.7

181 Reviews

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181 Reviews of Ed Seager

June 10, 2026

Dealership Rating
Employee Rating

Receptionist staff iis friendly when customers come for service, able to explain to us for questions and concerns. More

by D76ASA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 10, 2026

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Employee Rating

My service was excellent. However, I did call and speak to someone about damage to my bumper that was not there when I dropped the car off. I requested video review and nobody More

by npoli92
Service Price Transparency
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Recommend Dealer
Yes

June 05, 2026

Dealership Rating
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Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable. More

by SARAHPEROL
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Recommend Dealer
Yes

May 29, 2026

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I leased then bought my 2016 CR-V from Joyce. You have always been fair and honest. More

by csilv5
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 28, 2026

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Employee Rating

Very helpful, told me everything that’s will be done and that needed to be done in great detail !! More

by m.posso2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 30, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

Dealership Rating
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Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! More

by Darren S
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Recommend Dealer
Yes
Apr 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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Employee Rating

I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. More

by LPICONE
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Apr 17, 2026

Joyce Honda responded

We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.

April 15, 2026

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Employee Rating

Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast. More

by Alyssa Pavone
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Apr 17, 2026

Joyce Honda responded

Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!

April 13, 2026

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Employee Rating

Very good experience the staff were courteous and explained everything fully i would not hesitate in going there again. More

by stillett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Apr 13, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 17, 2026

Dealership Rating
Employee Rating

They honored my coupon for the oil change Overall great service and friendly staff. Will be back. More

by ALCI.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle , Kelly Fields, Subuhi Shakil

Mar 17, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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