Ed Troike
Ed Troike at Brilliance Subaru

Ed Troike | Page 3

Sales & Leasing Associate

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
53 Reviews

Being in sales and marketing for over 40 years, my goal has always been to help others out. My goal here at Brilliance Subaru is a simple one, to make your purchase experience an extraordinary one! Give me a call at 847-452-7960 and I'll help you find the right vehicle at the right price for your budget. I also promise you a test drive like you've never had before! I hope to see you soon!!

5.0

53 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

12 yrs, 8 mos

Specialties & Trainings

Subaru Foundations Training Certified

Employee Video

53 Reviews of Ed Troike

January 18, 2022

Dealership Rating
Employee Rating

Excellent and prompt service. Very friendly, courteous and professional. Always good experience with Service Dept. More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Piklor in service Dept

Jan 24, 2022

Brilliance Subaru responded

Jimbo, thank you very much for the 5 star review, I am glad that our Service Department is meeting your expectations. See you next time. Jim DaLuga General Manager

October 20, 2021

Dealership Rating
Employee Rating

Love the employees .. My tires were low on nitrogen. they do not have it. Had to leave after getting my car serviced for one hour and go somewhere to get nitrogen in my tires. I purchased the car from them. More

by buysall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Brilliance Subaru responded

buysall, thank you very much for the review and service business. Jim DaLuga General Manager

August 22, 2021

Dealership Rating
Employee Rating

We were very happy with buying our vehicle from Ed Troike at Brilliance Subaru of Elgin. He was knowledgeable, worked via e-mail and text with me, not pushy, answered our questions, and most importantly he More

by mj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Sep 07, 2021

Brilliance Subaru responded

MJ, thank you very much for the 5 star review and purchase. Ed Troike has worked at Brilliance Subaru since we opened in 2014 and does a phenomenal job with his customers. I am glad that you had a great experience at our dealership, enjoy the new car! Jim DaLuga General Manager

August 07, 2021

Dealership Rating
Employee Rating

It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience More

by Joecj0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Brilliance Subaru responded

Joecj0313, thank you very much for the 5 star review and your feedback. I am glad to hear that our team made your purchase experience quick and easy. I hope that you enjoy your new car. Jim DaLuga General Manager

July 23, 2021

Dealership Rating
Employee Rating

Worked with Ed Troike to lease a new 2022 Subaru Outback and he did an excellent job of laying out his inventory that was on hand to make a selection. This was a fun and pleasurable leasing experience with More

by cjtroka33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Brilliance Subaru responded

cjtroka33, thank you very much for the 5 star review and your kind words regarding your Sales Associate, Ed Troike. Ed has been an invaluable member of our team since Brilliance Subaru opened on 2014 and I am happy to hear that he provided his usual outstanding service. See you for your first service visit and bring your dog for a visit to our dog park. Jim DaLuga General Manager

May 17, 2021

Dealership Rating
Employee Rating

Awesome experience from start to finish! It was our first experience at Brilliance Subaru and our first experience owning a Subaru. We will definitely be back! More

by Tjmcnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Jason Ring

Jun 08, 2021

Brilliance Subaru responded

Tjmcnelson, Thank you very much for the 5 star review and your feedback. I am glad that you have confidence in our dealership! Enjoy the new car. Jim DaLuga General Manager

April 09, 2021

Dealership Rating
Employee Rating

Ask For Ed Troike. He know his stuff and spends the time to share his knowledge. Treats you like a friend. I loved that he talked with me (the buyer) as to what I wanted and not my husband. More

by Karen
Recommend Dealer
Yes
Apr 17, 2021

Brilliance Subaru responded

Karen, thank you very much for the 5 star review and purchase from Brilliance Subaru. Ed Troike has been with Brilliance Subaru since we opened the dealership in 2014 and has gotten hundreds of super positive reviews from his customers! I am thrilled to hear that you had a great experience at our dealership. Enjoy your new Subaru. Jim DaLuga General Manager

March 25, 2021

Dealership Rating
Employee Rating

I had such a wonderful experience at Brilliance Subaru! Ed Troike was referred to me and he did not disappoint! He was very thorough and answered all my questions and then some. He was helpful and informat More

by Stefanie.strojny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Mar 27, 2021

Brilliance Subaru responded

Stefanie, thank you very much for the 5 star review and purchase from Brilliance Subaru. Ed Troike has been with Brilliance Subaru since day one and has provided exceptional customer service to his clients. Enjoy your new Subaru! Jim DaLuga General Manager Brilliance Subaru

March 21, 2021

Dealership Rating
Employee Rating

This is the third car bought from Ed. He earns the "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with More

by retualf
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Mar 27, 2021

Brilliance Subaru responded

Retualf, thank you very much for the 5 star review and purchase. Ed Troike has been providing outstanding customer service since we opened Brilliance Subaru in 2014. I am sure Ed will look forward to seeing you when you are ready for Subaru #4! Thanks for the business. Jim DaLuga General Manager Brilliance Subaru

February 18, 2021

Dealership Rating
Employee Rating

Have never had anything but a good experience at Brilliance Subaru. Top notch service and staff. Always pleasant, professional and very helpful. I would recommend this dealership to anyone lookin More

by Laurie847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Adam Mennella

Mar 27, 2021

Brilliance Subaru responded

Laurie, thank you very much for the 5 star review and your feedback. I am happy to hear that you have confidence in our Sales, Finance and Service departments. We really appreciate the business. Jim DaLuga General Manger Brilliance Subaru

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