Eddie Alvarez | Page 2

Nice service with car info. Staff could offer food or drinks to customers. Management needs a little more communication between sales and service. Staff could offer food or drinks to customers. Management needs a little more communication between sales and service. More

by josemacias61 Verified Customer Verified Customer

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Very professional and made experience of buying a car enjoyable. Would buy car again from Toyota. enjoyable. Would buy car again from Toyota. More

by aamikepoe Verified Customer Verified Customer

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Toyota was fabulous! !! There is never a disappointment with Toyota products. The sales people and all who were involved were helpful, friendly, and welcoming. We have bou !! There is never a disappointment with Toyota products. The sales people and all who were involved were helpful, friendly, and welcoming. We have bought four Toyota's this year from Lancaster Toyota. They are GREAT!!!! More

by daniana22682 Verified Customer Verified Customer

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Good communication to the whole process with friendly staff and clean environment. Easy purchase process. staff and clean environment. Easy purchase process. More

by jesza01 Verified Customer Verified Customer

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I purchased a Toyota Camry from this location. I had a great experience at this dealership. They are very professional, and informative. Would definitely give them my business in the future. I had a great experience at this dealership. They are very professional, and informative. Would definitely give them my business in the future. More

by Janet Hernandez Verified Customer Verified Customer

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What a crazy world I was looking for a Camaro, and I found it at Toyota of Lancaster. Such a great group of guys. Thanks found it at Toyota of Lancaster. Such a great group of guys. Thanks More

by jbog909 Verified Customer Verified Customer

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Toyota service department is always polite courteous and helpful to make sure that you’re satisfied with the service that they give you their convenient Uber service which is free takes you to work or at ho helpful to make sure that you’re satisfied with the service that they give you their convenient Uber service which is free takes you to work or at home the wait time was 10 minutes for an Uber Uber was friendly if I ever have a problem call Matt Finley and he always make sure that things are taking care of to 100% satisfied application More

by VYONNEE49 Verified Customer Verified Customer

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Everyone was so friendly and knowledgeable made the car buying experience very pleasant. They answered all my questions and made me feel very comfortable with my purchase. buying experience very pleasant. They answered all my questions and made me feel very comfortable with my purchase. More

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I bought a new avolon they made it real easy .and got a good price on my trade in good price on my trade in More

by Tom Verified Customer Verified Customer

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I live in Santa Monica. I leased my Prius through Toyota of Lancaster through a broker. I never needed to go to the site, as they kindly drove my car to me. When I was considering buying out my lease one ye of Lancaster through a broker. I never needed to go to the site, as they kindly drove my car to me. When I was considering buying out my lease one year early, I reached out to my local dealer, Santa Monica Toyota, but as usual, I did not feel they were helpful or anything more than smarmy. So I contacted Toyota of Lancaster and spoke with Filipe. He was so wonderful. So warm. So helpful. So trustworthy. He walked me through all the steps and numbers, gave me honest feedback about interest rates, and I could feel his integrity through the phone. The day I decided to make the deal, Filipe was not on site, so I worked with Eddie Alvarez, who was equally wonderful, warm and helpful. Eddie walked me through everything on the phone, and worked to get me the excellent interest rate that Filipe and I had discussed. I am so happy I drove the 70 miles each way to Lancaster. The peace of mind I have is immeasurable. As I said, I have a local dealer, in fact there are several Toyota dealers in my vicinity. But the people at Lancaster earned my trust immediately, and to a person -- from the phone operators to the finance guy -- every one was professional and warm. I will always take that drive, and I highly recommend that you do, too! More

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