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Eddie Chandler
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Eddie Chandler | Page 2
Eddie's Garage Manager
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
24 Reviews
Eddie has worked in the car industry for 6 years and is originally from West Virginia. His favorite Acura is a RDX, but is usually riding his motorcycles around. He even has specialty training from the American Motorcycle Institute. In his free time he really enjoys helping those who can't help themselves by volunteering at spaghetti dinners, food drives and at the local dog shelter walking dogs.
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24 Reviews of Eddie Chandler
May 08, 2017
In for service I took my 2011 Acura MDX in for service and as usual had outstanding service. From check in to pick up everything was first class and very efficient. I took my 2011 Acura MDX in for service and as usual had outstanding service. From check in to pick up everything was first class and very efficient. I recommend this Acura Columbus to all my friends. More
by DREXS66
Verified CustomerOther Employees Tagged: JIM CRUIKSHANK
Helpful 
May 04, 2017
The service people are simply superb! During my A16 service, Eddie found that my audio system has some issue. They went ahead to order new one as it is still under warranty. The service p During my A16 service, Eddie found that my audio system has some issue. They went ahead to order new one as it is still under warranty. The service people are simply superb !!! More
by JHIANG.1
Other Employees Tagged: JIM CRUIKSHANK
February 09, 2017
Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More
by KWELCH1017
Other Employees Tagged: Todd Skidmore, Larry Jones , Jami Meredith
December 13, 2016
oil change. on time Service at dealership exoying cellent. Constant and continued harassment by 410 area code call center is very annoying. Would affect next purchase dec Service at dealership exoying cellent. Constant and continued harassment by 410 area code call center is very annoying. Would affect next purchase decision. Twenty five words is annoying More
by JMCGINNIS1151
Other Employees Tagged: Steve Ault , Tom Cole, JIM CRUIKSHANK, Corey Decker , Chris Diglia, Kyle Duncan, Matt Haas
October 28, 2016
Good experience No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well No complaints. Everything was done as planned. Eddie is always great. Jamie told me what would happen and when they'd be done. She communicates well. More
by jim.aldridge
Other Employees Tagged: Jami Meredith
October 03, 2016
Recall for Air Bag component replacement All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the All the associates at this dealership act in a professional and friendly manner! The work is done within the time promised, which allows me to use the repair time for my sevhedule.It is nice to leave in a clean car that only inhances the feeling of confidence in the service performed! I always recommend the hige quality of your Service to my Friends which I know resulted in the sale of a RDX. Don Justice More
by don625oh
Other Employees Tagged: Larry Jones , Zach Zeune , JIM CRUIKSHANK, Matt Haas
September 29, 2016
Great Service Resolving Issues We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain We recently had my Acura in to diagnose and fix a problem. Zach was our service representive and provided regular updates and helped clearly explain our repair options. I joined Eddie for a diagnostic drive and he quickly identified the issue which was verified after additional testing. The repair took slightly longer than we had anticipated, but we were provided a loaner (2016 TLX) along with all of the normal, friendly service we get at Acura. After we picked up the car, we had a battery issue and Zach sent a service representative who picked up my car and left a loaner (2016 MDX) for the day. Larry, the service manager, spoke with my wife and made sure that the issue was quickly resolved at no additional cost. The service at Acura Columbus was excellent and we will continue to use them for all of my car's servicing. More
by BOB.LENZ93
Other Employees Tagged: Larry Jones , Zach Zeune
September 21, 2016
Transmission Problem - No Problem I recently took my 2-month old Acura MDX in for service after having a technician perform a "ride-along" with me to diagnose what I feel are some tran I recently took my 2-month old Acura MDX in for service after having a technician perform a "ride-along" with me to diagnose what I feel are some transmission issues. When accelerating from a stop the tachometer quickly jumps RPMs without giving the car much noticeable acceleration. It seems to do this when shifting from 1-2, 2-3 and sometimes 3-4. I am not a "lead foot" but things just didn't seem right. The technician that I rode with (possibly Eddy?) agreed that they should take a further look at it. I dropped my MDX off a few days later but unfortunately they didn't find any issue. Now I am worried that I have an expensive lease payment for the next 2.5+ years on a vehicle that I am not thrilled with (this is the ONLY issue I have with the vehicle - I LOVE everything else!). The rest of my service experience was excellent. When I returned the loaner vehicle the next day I had forgotten my garage door opener in it. I called and spoke with Jami who was able to track down the garage opener from the next customer who had the loaner vehicle and get it back to me the very next day. That was excellent service! More
by lentzcasey
Other Employees Tagged: Jami Meredith , Chris Diglia
August 30, 2016
Busy day at Acura Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was Things were backed up when I arrived for my 8:30 appointment. Eddie rode in my vehicle with me and was great. He quickly identified the noise. I was told my car would be ready by no later than 3:00. It wasn't. I stopped by at 3:20 and it was being washed. More
by jim.aldridge
Other Employees Tagged: Jami Meredith , Chris Diglia, Julie Holmes
August 25, 2016
Transmission Review The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchas The folks at Acura Columbus was all very attentive, nice and proactive. The overall customer experience here has been top notch since my July purchase. More
by cjkowalke91
Other Employees Tagged: Jami Meredith
