Dealership Experience
10 yrs, 8 mos
351 Reviews
Write a Review351 Reviews of Eddie Church
July 27, 2019
Attentive, knowledgeable service I’m a mom with little kids. My service manager made the whole visit easy and made sure my car was take care of. They even found some issues and offere I’m a mom with little kids. My service manager made the whole visit easy and made sure my car was take care of. They even found some issues and offered a fair price to fix them. Thank you! More
July 26, 2019
Great care and price I was well taken care of at my recent service appointment at Bill Utter Ford. While the techs were backed up Eddie Church, who is my service adviser, I was well taken care of at my recent service appointment at Bill Utter Ford. While the techs were backed up Eddie Church, who is my service adviser, hooked me up with a loaner truck. When the service was done the price ended up well under the cost that was quoted to me originally. It was a very good experience. More
July 26, 2019
W O W I have been with bill utter for years They have always provided me with prompt courteous caring service I would recommend them to anyone Great folk I have been with bill utter for years They have always provided me with prompt courteous caring service I would recommend them to anyone Great folks More
Other Employees Tagged: Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, Regina McGinn, Don Swift, John Witt
July 25, 2019
Eddie Church is an awesome service manager. Eddie Church always takes care of us and is very prompt. We thank Bill Utter Ford for always taking good care of us in the service department and Dav Eddie Church always takes care of us and is very prompt. We thank Bill Utter Ford for always taking good care of us in the service department and Dave Underwood in the sales department. More
Other Employees Tagged: Dave Underwood , Greg Hall
July 18, 2019
Eddie took great care of my needs Bill Utter Ford took care of my needs and got it done fast. Eddie got me in and out guilty when I picked up my truck. Thank you Bill Utter Ford took care of my needs and got it done fast. Eddie got me in and out guilty when I picked up my truck. Thank you More
Other Employees Tagged: Carl Anderson
July 15, 2019
Eddie Church in the service department was very helpful Eddie Church in the service department helped me when Don Swift was unavailable. Eddie kept me informed of the status of my repairs and was very nice Eddie Church in the service department helped me when Don Swift was unavailable. Eddie kept me informed of the status of my repairs and was very nice to work with. This was my first time to visit and use Bill Utter Ford and I will continue to use Bill Utter Ford in the future for any service needs. I also plan to buy a new trunk in the future and I plan to buy it from Bill Utter Ford. More
July 12, 2019
Stop ripping people off Look I’ve had such a ridiculous amount of problems with my ford since I’ve bought it. Doesn’t help that the dealership tries to rip people off. I know Look I’ve had such a ridiculous amount of problems with my ford since I’ve bought it. Doesn’t help that the dealership tries to rip people off. I know that my service guy was lying to me about things but what am I supposed to do?! You guys had my car and it wasn’t easy for me to go up there and prove him wrong. No way it should have cost the amount that it did and when I called to tell him not to do it, supposedly “they already started it” although it took almost a half a day from that point before I could come pick it up. Ford I’m tired of your company and deeply regret buying my car from you guys. My car is only 4 years old. So why in the xxxx have I had so many problems?! If you are going to sell lemons, at least provide cheap services for your cheaply made cars. More
June 24, 2019
Quick oil change Took my car in Saturday at 2:15 for oil change and tire rotation. Car was finished by 2:45. Great Service. I highly Recommend. Took my car in Saturday at 2:15 for oil change and tire rotation. Car was finished by 2:45. Great Service. I highly Recommend. More
Other Employees Tagged: Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, Regina McGinn, Don Swift, John Witt
May 31, 2019
Excellent service So grateful for the help and patience that “Dr Phil” had with us as we stressfully searched for a new family car! I was very anxious about going to a So grateful for the help and patience that “Dr Phil” had with us as we stressfully searched for a new family car! I was very anxious about going to a car dealership but he made the process seamless and stress free! More
Other Employees Tagged: Phil Tysinger , Mike Lewis
May 29, 2019
A/C Rapair and Oil Change Took my truck in for an A/C issue and oil change. Was told upfront that they were a little backed up so it may be a day or two to look at the vehicle Took my truck in for an A/C issue and oil change. Was told upfront that they were a little backed up so it may be a day or two to look at the vehicle. Once they diagnosed the issue, service advisor called to let me know and service was quickly completed. Great experience. More
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