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Eddie Church
351 Reviews
Dealership Experience
10 yrs, 8 mos
351 Reviews
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351 Reviews of Eddie Church
May 27, 2019
New tires We are so pleased with the service we get from Bill Utter Service. Eddie always gives us the 5 star treatment! He is the only service manager we will We are so pleased with the service we get from Bill Utter Service. Eddie always gives us the 5 star treatment! He is the only service manager we will deal with. More
by Gray’s
Verified Customer
May 25, 2019
Worthless overpriced, not helpful Cassandra? Was my service agent, worthless, didn’t / couldn’t answer any questions. I WAS IN FOR A RECALL ITEM, LEFT WITH A $400 bill. Asked for defec Cassandra? Was my service agent, worthless, didn’t / couldn’t answer any questions. I WAS IN FOR A RECALL ITEM, LEFT WITH A $400 bill. Asked for defective parts AND NO ANSWERS. ASKEDFOR MAN, EVEN WORSE, WILL NOT BE BACK More
by flyer3535
Other Employees Tagged: Dave Ahrens, Danny Morris, Perry Eggelston , Greg Hall, Dillon Love, Regina McGinn, Don Swift, John Witt
May 24, 2019
customer service Eddie and John are two of the best customer service guys I have encountered. Also they are very knowledgeable about what they do. I would be proud to Eddie and John are two of the best customer service guys I have encountered. Also they are very knowledgeable about what they do. I would be proud to have them work for me if I were in business. More
by jwayneflowers
Other Employees Tagged: John Witt
May 23, 2019
Excellent! I called Eddie Church about a battery check because my vehicle had been slow-to-start that day. He said he'd check it for me on the drive when I came I called Eddie Church about a battery check because my vehicle had been slow-to-start that day. He said he'd check it for me on the drive when I came in. I told him I'd be there in thirty minutes. Thirty minutes later, Eddie met me on the drive as soon as I pulled in. A quick battery check concluded that I was dead in the water. He pulled me straight back, installed a new battery and had me back on the road in under an hour!!! Thanks, Eddie! You're the best! It happens to be like this every single time I come in. That's why I don't go anywhere else! More
by camarie.williams
May 21, 2019
20,000 mile service All excellent and timely. Everyone from sales to management to service make this a most enjoyable experience. I will not shop anywhere else for a Fo All excellent and timely. Everyone from sales to management to service make this a most enjoyable experience. I will not shop anywhere else for a Ford vehicle. More
by RSUDDERTH
Other Employees Tagged: Doyle Chaffin, Danny Morris , Carl Anderson
May 20, 2019
Service The employees I have worked with are what Bill Utter Ford is and should be. Courteous and puts the concerns of the customer first. Thanks Bill Utter F The employees I have worked with are what Bill Utter Ford is and should be. Courteous and puts the concerns of the customer first. Thanks Bill Utter Ford. More
by kmason59
Other Employees Tagged: Doyle Chaffin, Rey Trevino , Carl Anderson, Nick Garcia, Greg Hall, Bill Hesters, Mike Lewis, Denise Wolfe
May 15, 2019
Excellent Service Excellent service once again from from Eddie Church and the Bill Utter Ford Service Center. Very friendly professional and service was performed in a Excellent service once again from from Eddie Church and the Bill Utter Ford Service Center. Very friendly professional and service was performed in a timely manner. More
by Fred Peet
May 13, 2019
Excellent These people are very helpful and pretty friendly folks will take care of your vehicle and meet your expectations. Thank you for the great service on These people are very helpful and pretty friendly folks will take care of your vehicle and meet your expectations. Thank you for the great service on our vehicle. More
by HARPAL_TEXAS
May 10, 2019
We go every time we need an oil change Eddie takes great care of us. We only feel comfortable taking our Edge there. I like that I work with the same person every time. They also have a Eddie takes great care of us. We only feel comfortable taking our Edge there. I like that I work with the same person every time. They also have a playroom for the boys as well as snacks and drinks. More
by Amy201
April 25, 2019
Great service! Great customer service! Eddie worked with the technicians until my problem was solved. Very professional and friendly! I will definitely use Bill U Great customer service! Eddie worked with the technicians until my problem was solved. Very professional and friendly! I will definitely use Bill Utter again when needed. More
by melissaflurry
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