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Eddie Church
351 Reviews
Dealership Experience
10 yrs, 8 mos
351 Reviews
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351 Reviews of Eddie Church
March 11, 2019
VERY Happy with Service at Bill Utter I work with Eddie Church for all of my maintenance and repairs and I've been very happy. He makes sure that all work is done quickly and he communica I work with Eddie Church for all of my maintenance and repairs and I've been very happy. He makes sure that all work is done quickly and he communicates very well during the process. I've worked with Eddie for things as simple as an oil change and as major as drivetrain and sunroof repairs and he has been outstanding every time. I recently purchased my third vehicle from Bill Utter and Eddie is a big part of why I keep coming back. More
by jgerlach64
Verified CustomerOther Employees Tagged: Doyle Chaffin
March 11, 2019
Starter problems. Eddie and his crew worked hard to make the service costs more affordable. The trouble was difficult to isolate. Once isolated. it did not take long to Eddie and his crew worked hard to make the service costs more affordable. The trouble was difficult to isolate. Once isolated. it did not take long to resolve. More
by SAM.SCOGGINS5
March 07, 2019
Great Service It’s great to come in and get the person service attention that make you feel your glad to have come in. Eddie is very good at his job. Thanks Eddie. It’s great to come in and get the person service attention that make you feel your glad to have come in. Eddie is very good at his job. Thanks Eddie. More
by STANLEYESTAFFORD
March 07, 2019
Wonderful They were very fast and courteous, took good care of my vehiclwill definitely be back and recommend to others to come get there services done by bill They were very fast and courteous, took good care of my vehiclwill definitely be back and recommend to others to come get there services done by bill utter ford. More
by cbrandon427
Other Employees Tagged: Perry Eggelston , Nic neel
March 05, 2019
MUCH IMPROVED ! Bill Utter ford has that family owned business and home town feel. Their customers are important to them as it should be. That's what keeps me coming Bill Utter ford has that family owned business and home town feel. Their customers are important to them as it should be. That's what keeps me coming back. More
by kmason59
Other Employees Tagged: Doyle Chaffin, Rey Trevino , Carl Anderson, Nick Garcia, Greg Hall, Bill Hesters, Kim Lang, Mike Lewis, Denise Wolfe
March 04, 2019
Checking back axle and brakes There was no problem in that area, the work was started promptly, I was called at different times to update me on the status of my truck. There was no problem in that area, the work was started promptly, I was called at different times to update me on the status of my truck. More
by JOEBRIDGES0
Other Employees Tagged: Forrest
February 17, 2019
Excellent Service Eddie Church always delivers! I popped in, unannounced, without an appointment and Eddie took me right in. I got an oil change, a state inspection and Eddie Church always delivers! I popped in, unannounced, without an appointment and Eddie took me right in. I got an oil change, a state inspection and tire rotation and was back on the road in no time! He always takes such good care of me and my friends/family! I send everybody I know to Eddie! More
by camarie.williams
February 09, 2019
Third times a charm I love the sales team at Bill Utter, but haven't had the same consistent attention to detail with the service department. Many of the service advisor I love the sales team at Bill Utter, but haven't had the same consistent attention to detail with the service department. Many of the service advisors are great, in fact one is my neighbor. However, in trying to get the Sync system corrected on the 2016 F150 the service advisor, not my neighbor, didn't really listen to me. It took three trips to the service department before the problem was corrected. During this trial, I called the service department three different days to try and connect with the advisor. All three days I was put on hold, transferred around, and eventually sent to a voicemail. Needless to say, I never received a return call in three days. This particular problem has soured my experience with Bill Utter Service. I won't go again unless I know my neighbor will be my service advisor! More
by WAEAPJ
February 04, 2019
Eddie Church is Wonderful! I have pretty much switched all of my maintenance to Bill Utter Ford after working with Eddie Church. He takes care of the issues and the work gets d I have pretty much switched all of my maintenance to Bill Utter Ford after working with Eddie Church. He takes care of the issues and the work gets done right the first time, every time. The prices are reasonable and the customer service is outstanding. I just purchased my third vehicle from Bill Utter in January 2019 (my second F150) after test driving a GMC and Chevy truck. In the end, I chose another F150 from Bill Utter because of how I have been treated over the years. The GM trucks were nice options and cost less, but I wasn't convinced that I would get the same level of customer service when I did need to have it serviced. So, I went with Bill Utter again and have zero regrets. More
by jgerlach64
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