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Eddie Church
Eddie Church at Bill Utter Ford

Eddie Church | Page 5

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9
350 Reviews

Dealership Experience

10 yrs, 2 mos

4.9

350 Reviews

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350 Reviews of Eddie Church

December 30, 2023

Dealership Rating
Employee Rating

This dealership has been good to me & my family. This is our 5 vehicle to buy. More

by crcragarm09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin , Justin Custis

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Jan 02, 2024

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review and congrats on your fifth vehicle! We appreciate your loyalty over the years. Safe travels!

November 30, 2023

Dealership Rating
Employee Rating

Quick turnaround. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. More

by wilsonhub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston

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Dec 01, 2023

Bill Utter Ford responded

We appreciate your feedback and are glad to know Eddie has been helpful during each of your visits at Bill Utter Ford. We're always here for you if you'd like to discuss your experience with Ford Trucks further.

November 26, 2023

Dealership Rating
Employee Rating

After initial inspection, it was determined a replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready More

by mitchelldavid151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Bill Utter Ford responded

Mitchell, it's great to know that our team at Bill Utter Ford kept you updated throughout the process. We appreciate your patience and positive feedback!

October 19, 2023

Dealership Rating
Employee Rating

Eddie and Christian in the service department did a great job! Christian kept me informed while I waited for my vehicle. More

by wdiez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian

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Oct 19, 2023

Bill Utter Ford responded

We're glad to know that our service department team at Bill Utter Ford, especially Eddie, and Christian, provided you with a great experience! Thanks for the feedback. We'll be here if you need anything in the future!

September 29, 2023

Dealership Rating
Employee Rating

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Perry Eggelston, Patrick Nixon, Mike Richardson , Alex Celis, Christina Flook, Greg Hall, Tony King, Sharon Moreno, Joey Desurn

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Oct 02, 2023

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to make your truck service experience easy and convenient! We always aim for excellent customer service, so it's great to hear we hit the mark. Safe travels!

Sep 29, 2023

racetruckrick responded

You guys are awesome

September 25, 2023

Dealership Rating
Employee Rating

Eddie church is an all star. He is amazing. Really great individual. Do what you can to keep him around! More

by Christiandugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2023

Bill Utter Ford responded

We appreciate your shout-out to Eddie and will share your kind words! We're glad you had a great experience with him at Bill Utter Ford. Thanks for the review!

August 26, 2023

Dealership Rating
Employee Rating

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership. More

by bspmatco5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Aug 28, 2023

Bill Utter Ford responded

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

August 24, 2023

Dealership Rating
Employee Rating

The service was great and the customer service was excellent. Would recommend Bill Utter Ford. More

by daveshoemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Aug 25, 2023

Bill Utter Ford responded

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

August 06, 2023

Dealership Rating
Employee Rating

The service representative was very courteous and kept me well informed throughout the service process. More

by JJftomTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2023

Bill Utter Ford responded

We're glad to know that our service team at Bill Utter Ford was able to keep you well-informed throughout the process. Thanks for sharing your positive experience with us and we hope to see you again down the road!

August 04, 2023

Dealership Rating
Employee Rating

Mark Johnson and Eddie in service at Bill Utter were top notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process. More

by bvandiver74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Johnson

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Aug 07, 2023

Bill Utter Ford responded

We're glad to know that Mark and Eddie provided top-notch service during your visit at Bill Utter Ford. We always aim for professionalism and keeping our customers informed throughout the process. Thanks for sharing!

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