Eddie Church
Eddie Church at Bill Utter Ford

Eddie Church | Page 4

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9
350 Reviews

Dealership Experience

10 yrs, 2 mos

4.9

350 Reviews

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350 Reviews of Eddie Church

June 04, 2024

Dealership Rating
Employee Rating

Good service, quick and much care was taken to make me confortable while I waited. Price no more than non-dealer. More

by Tyler.cruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Bill Utter Ford responded

Tyler, we're glad to hear you had a comfortable and efficient experience with us at Bill Utter Ford. Thanks for the positive feedback!

May 26, 2024

Dealership Rating
Employee Rating

Team is great as always, friendly and fast. Take all my cars here including our Honda More

by Neilmac78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kason Edwards , Greg Hall, Bob Lynn, Cameron Smith

May 28, 2024

Bill Utter Ford responded

Thank you for your trust in our business, Neil. We look forward to seeing you again at Bill Utter Ford!

May 26, 2024

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We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want th More

by gaines_mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin

May 28, 2024

Bill Utter Ford responded

Thank you for your continued support and loyalty to Bill Utter Ford! We're delighted to hear that Eddie has consistently provided excellent service. We look forward to serving you again in the future!

May 17, 2024

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2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t More

by jbkbrand1jbkbrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Monica Utter, Rey Trevino, Quincy Alonzo , Carl Anderson

May 20, 2024

Bill Utter Ford responded

Thank you for bring this to our attention. We greatly appreciate the opportunity to address your concerns and Service Director, Patrick Nixon, is eager to continue this conversation and ensure that your experience is nothing less than completely satisfactory. Please don't hesitate to call Patrick at 940-321-7411 whenever you need direct assistance. Your satisfaction is our top priority!

May 10, 2024

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Employee Rating

Bill Utter Ford and Eddie C. our service adviser of choice always takes great care of our cars. We have been happy with every service visit being done right the first time, and e More

by Jbodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Bill Utter Ford responded

We're delighted to know that Eddie and our team at Bill Utter Ford have been able to keep your cars running like new! Thank you for trusting us with their care, we appreciate the positive feedback.

April 25, 2024

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Employee Rating

Talk to the customer and tell them what is being checked out at this service! More

by ronfolsom827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston , Alex Celis, Elante Smith

Apr 26, 2024

Bill Utter Ford responded

Thank you for stopping by to share your 5-star review of Bill Utter Ford! We hope you have a lovely day!

April 14, 2024

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They are trying to do the best to make the customer happy Great job as Always More

by Wadmasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Nixon

Apr 15, 2024

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

March 14, 2024

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The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Ahrens, Doyle Chaffin, Claire Jimenez , Carl Anderson

Mar 14, 2024

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

February 29, 2024

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Employee Rating

Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

Feb 29, 2024

Bill Utter Ford responded

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

February 23, 2024

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Employee Rating

Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great. More

by wesolakracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Bill Utter Ford responded

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

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