Dealership Experience
22 yrs, 2 mos
Industry Experience
22 yrs, 2 mos
Languages Spoken
Spanish
681 Reviews
Write a Review681 Reviews of Eddie Garcia
January 28, 2019
Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More
January 25, 2019
Love this place I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car bef I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car before I drove home. More
Other Employees Tagged: Cindi Link , Julie Michel, Omar came out on his own and scrapped all the ice of my car......what a joy!
January 23, 2019
Chicago I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dea I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dealers I can make this statement and stand by it over many years!! More
January 22, 2019
Super Friendly and Helpful I was very impressed w/ the helpful nature of Cindy when I first pulled into the garage. She went out of her way to answer my questions and provide a I was very impressed w/ the helpful nature of Cindy when I first pulled into the garage. She went out of her way to answer my questions and provide a short tutorial on some of the features to my GLC 300. The additional service was fine and the over-all experience was great. More
Other Employees Tagged: Cindi Link
January 22, 2019
Great service! Helpful, friendly and professional, they took the time to track down the issue with my car and fix it properly. Since they knew it might take s little Helpful, friendly and professional, they took the time to track down the issue with my car and fix it properly. Since they knew it might take s little longer, they even arranged to get me the same car as a loaner. More
January 19, 2019
Fuel line leaking Great people, who do what they say! They don’t say one thing and do something else! Trusted since my 1st car from 2004 going on my 7th lease. Eddie i Great people, who do what they say! They don’t say one thing and do something else! Trusted since my 1st car from 2004 going on my 7th lease. Eddie in service is the BOMB!! More
Other Employees Tagged: Prem Parikh, Michael Rosengarten
January 14, 2019
Great service department My experience with the Autohaus service department was perfect from start to finish. I found the staff to be friendly, professional and helpful and w My experience with the Autohaus service department was perfect from start to finish. I found the staff to be friendly, professional and helpful and was very satisfied with the quality of the work done. More
Other Employees Tagged: Julie Michel
January 10, 2019
Great experience Everything handled professionally and efficiently - Eddie always takes great care of our family. Cindi greets ands helps you and makes for a wonderful Everything handled professionally and efficiently - Eddie always takes great care of our family. Cindi greets ands helps you and makes for a wonderful customer service experience More
Other Employees Tagged: Cindi Link
January 10, 2019
Recommend AonE Always helpful and trying to do the right thing. Appreciate the recommendations. Service is straightforward and transparent and accommodating my sched Always helpful and trying to do the right thing. Appreciate the recommendations. Service is straightforward and transparent and accommodating my schedule. Sales experience was for me always very pleasant and efficient. More
Other Employees Tagged: Oleg Shmuylovskiy, Tom Lood, Ken Dunaway, Cindi Link , Mary Costello, Prem Parikh
January 09, 2019
Autohaus on Edens - First Class Service and Communication I recently had to bring my Mercedes Benz in to address a recent recall regarding the airbags. Each time I visit Autohaus on Edens I am immediately gr I recently had to bring my Mercedes Benz in to address a recent recall regarding the airbags. Each time I visit Autohaus on Edens I am immediately greeted by Julie Michel and the professional and courteous staff who provide first class service and communication from the beginning to the end of my service journey. Tom Lood, Ken Dunaway, and Eddie Garcia are all extremely knowledgeable and transparent when communicating service options, cost and alternative transportation while my car is being serviced. I never have felt pressured or misinformed and the service experience is exactly what you would expect it to be from Mercedes Benz. More
Other Employees Tagged: Tom Lood, Ken Dunaway , Julie Michel

