Eddie Garcia
Eddie Garcia at Autohaus on Edens

Eddie Garcia | Page 63

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
679 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

679 Reviews

Write a Review

679 Reviews of Eddie Garcia

February 08, 2019

Dealership Rating
Employee Rating

Service Eddie, is the reason my wife and I keep coming back and when we are ready to buy another Mercedes we would buy it from Autohaus. More

by MIKECSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

Autohaus on Edens responded

Hi Mike, We are ecstatic to hear that Eddie has had a profound impact! We look forward to serving you for years to come!

February 07, 2019

Dealership Rating
Employee Rating

Great service as usual The service here is consistently excellent. Eddie Garcia is wonderful to work with--very helpful, forthright and accurate--and accommodating--and eff More

by dgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Feb 12, 2019

Autohaus on Edens responded

Thank you for the great feedback! We are happy to see that Eddie is taking great care of you. Thank you for your business!

February 07, 2019

Dealership Rating
Employee Rating

New tire needed I am very happy with the service from Autohaus. My car had a flat tire and the person from service came to my house to put on the spare right away. I More

by BARB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2019

Autohaus on Edens responded

We are glad to hear that Roadside Assistance got to your home quickly! Thanks for taking the time to share your experience. We appreciate your business!

February 05, 2019

Dealership Rating
Employee Rating

new tires Ordered news set of tires not in stock. They arrived in a day. Eddie Garcia took care of me in his excellent and attentive way as always. More

by CGETTLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience with Eddie. We are happy to hear that he took care of you! Thank you for your business!

February 01, 2019

Dealership Rating
Employee Rating

Great and friendly service , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new More

by sargeboxster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Feb 13, 2019

Autohaus on Edens responded

Thank you very much for providing your feedback and your business! We are glad to hear Ken got you in and out quickly!

January 31, 2019

Dealership Rating
Employee Rating

Promt communication. Very helpful Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and More

by BANU123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience with Eddie. We appreciate your business!

January 30, 2019

Dealership Rating
Employee Rating

Well Run Operation I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next m More

by SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel

Feb 13, 2019

Autohaus on Edens responded

Hi Sanford, Thank you for sharing your experience with Eddie and Julie. We appreciate your patronage. Thank you!

January 29, 2019

Dealership Rating
Employee Rating

Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a More

by HOEGER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

Feb 04, 2019

Autohaus on Edens responded

Thank you for your loyalty! Your dedication to our dealer is greatly appreciated. We are happy to hear that Eddie takes great care of you and that you feel like family! We hope to see you again soon!

January 28, 2019

Dealership Rating
Employee Rating

Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More

by JCO2481
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 13, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience. We apologize if your car was not washed. The only reason a car would not be washed would be due to the weather. Please feel free to stop by and we will get your car washed for you! Thank you for your business!

January 25, 2019

Dealership Rating
Employee Rating

Love this place I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car bef More

by SONIA.COHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , Julie Michel, Omar came out on his own and scrapped all the ice of my car......what a joy!

Jan 25, 2019

Autohaus on Edens responded

Hi Sonia, Thank you very much for taking the time to share your feedback! We are glad that you receive the client services that you deserve! We hope to see you again soon!

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