Dealer Reviews
Cars for Sale
Dealer Log In
Eddie Goines
Eddie Goines | Page 10
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
May 10, 2021
The staff was very efficient in getting my car serviced in a timely manner. My service advisor, Eddie G. explained my service and reminded me when to schedule my next service appointment. in a timely manner. My service advisor, Eddie G. explained my service and reminded me when to schedule my next service appointment. More
by gumbeaux19
Verified Customer
May 08, 2021
Amazing Service !!! Thank you so much Eddie Goines for Amazing Service !!! Thank you so much Eddie Goines for all your help. I will definitely come back to this location again. Highly recommend, excel Amazing Service !!! Thank you so much Eddie Goines for all your help. I will definitely come back to this location again. Highly recommend, excellent work More
by katy.avila18
May 06, 2021
Excellent service. My only suggestion is I wished we’d reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. reviewed the invoice before I’d left. I found it confusing. Otherwise I am impressed by the quality of customer service. More
by jblair0
May 05, 2021
The service I received was excellent & the employees were caring. I did not have to wait long even though they had to work me in. I am very satisfied with the service & price. caring. I did not have to wait long even though they had to work me in. I am very satisfied with the service & price. More
by DMKLATT
Other Employees Tagged: Rose Shuck
May 05, 2021
They were kind but didn't understand my problem at check in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of was in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of wasting a few hours driving from downtown and waiting in lobby. When I was signed out, Eddie said nothing more than no charge. Would have been nice to have explanation of why I had to come in or how technology has changed or if I had any other concerns or questions. More
by schmoyd
May 04, 2021
Service department needs customer service training. They poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my exp poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my experience from being a 1 star. More
by 1valerie.parris
Other Employees Tagged: Ivan Chernov , Rose Shuck, Randy shop foreman
May 04, 2021
I have used Jim Ellis Mazda service department for many years. They do good work at reasonable prices. I trust their work and suggestions that they make. years. They do good work at reasonable prices. I trust their work and suggestions that they make. More
by FCHUMBLY
Other Employees Tagged: Doug Aldridge
