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Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 14

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

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560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

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560 Reviews

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560 Reviews of Eddie Goines

March 13, 2021

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Employee Rating

They are very respectful, service is always professional. They keep me informed during the service appointment. The waiting room is very clean. I have purchased multiple vehicles over the years with this More

by AFAM16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hilton Young

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Mar 15, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Mar 16, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Dealership Rating
Employee Rating

Everyone was so friendly and really made me feel welcomed. Kamie was lively and took my temperature in a timely manner. Such a great place! More

by Carlover162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Allen , Doug Aldridge, Paul Miller, Daryl NeSmith, Rose Shuck, Peter Uko, Jillian, Claudia, Kamie

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Mar 12, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Dealership Rating
Employee Rating

Eddie does a great job very helpful making sure I'm satisfied he has been my service advisor for years and would recommend their service More

by BARBARA.STYLES
Recommend Dealer
Yes
Print
Mar 10, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Dealership Rating
Employee Rating

Eddie did an awesome job of explaining what needed done, updating me throughout my wait, and making sure everything was done correctly before I left. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Print
Mar 10, 2021

Jim Ellis Mazda Marietta responded

Jessica, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Mar 10, 2021

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience, Jessica! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2021

Dealership Rating
Employee Rating

Eddie Goines has always been the best! Always providing great service and keeping it honest. He will never suggest services that are not needed for my car. More

by m0m0racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 05, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Dealership Rating
Employee Rating

Eddie in service is great. He has taken care of our multiple Mazda’s from when Mazda was at previous location. I know that folks will take care of my car issues. More

by ncth valerie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Mar 04, 2021

Jim Ellis Mazda Marietta responded

Hello, your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2021

Dealership Rating
Employee Rating

Brunno in sales is excellent! Never felt pressured and felt we negotiated a more than fair deal. The only negative was in financing. Was not afforded the time to research options with my insurance company More

by BoomerSooner22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brunno Nakamura

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Mar 04, 2021

Jim Ellis Mazda Marietta responded

Hello Boomer, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

March 03, 2021

Dealership Rating
Employee Rating

Eddie was exceptional in every way! From setting the appointment, to the actual work that had to be done and keeping us informed through every step. Great job!! More

by vinmar21497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 04, 2021

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience. We look forward to your next visit! Take care!

March 02, 2021

Dealership Rating
Employee Rating

Very welcoming and friendly atmosphere! Car was done in Very welcoming and friendly atmosphere! Car was done in a timely matter! Definitely will be coming back for any service needs as I didn’t feel lik More

by CBenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Rose Shuck, Maron Smith, Jillian

Print
Mar 02, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 27, 2021

Dealership Rating
Employee Rating

I love coming in to this dealership for service on my vehicle. Everyone is friendly, helpful and professional. I have never left with an unresolved issue. More

by LEAHDAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 28, 2021

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! Thank you so much again for choosing Jim Ellis Mazda Marietta as your first choice for service!

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