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Eddie Goines
Eddie Goines | Page 40
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
June 05, 2019
Thanks Eddie! Eddie is always helpful and courteous, even on a Saturday morning! All work was done within the agreed upon time frame and and to Jim Ellis Mazda’s ty Eddie is always helpful and courteous, even on a Saturday morning! All work was done within the agreed upon time frame and and to Jim Ellis Mazda’s typically high standards. More
by 2016ND
Verified Customer
June 05, 2019
Amazing service I didn’t expect. This was the first time getting my new Mazda CX-5 serviced. This is also my first time owning a Mazda, so I did not know what to expect. I’ve owned an This was the first time getting my new Mazda CX-5 serviced. This is also my first time owning a Mazda, so I did not know what to expect. I’ve owned an Acura, Ford, and BMW. This service surpassed them all. More
by kevinterrymba
Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko
June 03, 2019
Perfect Customer Service in Action I happily drive many miles just to enjoy the unmatched service and quality here! From pulling up to pulling out, the experience is and has always been I happily drive many miles just to enjoy the unmatched service and quality here! From pulling up to pulling out, the experience is and has always been truly special! During this particular visit, there was major repairs needed. I was immediately informed, was given open and honest choices and was COMPLETELY satisfied with the results. The entire service team is wonderful. I couldn't image a better, more qualified, professional than Eddie who consulted on the repairs needed. I immediately felt the effects of the technicians awesome work when I drove my car. Robin was so friendly and helpful during the rental and checkout process. I can't praise the service department enough for the outstanding experience. No one does it better More
by 1SCMAASON
Other Employees Tagged: Robin
June 01, 2019
Short and Sweet The service and hospitality at Jim Ellis (Marietta) is always a pleasure! I went in for my 2:30 scheduled appointment and was out at 3:30. And they n The service and hospitality at Jim Ellis (Marietta) is always a pleasure! I went in for my 2:30 scheduled appointment and was out at 3:30. And they never let you leave their lot without cleaning your car! Thanks Jim Ellis- More
by pamwill7878
Other Employees Tagged: Doug Aldridge, Keith Paulk, Peter Uko
June 01, 2019
Bverhine Always Have great service with you Great service wait tiime,a little long staff very friendly waiting area very nice every thing explained appointme Always Have great service with you Great service wait tiime,a little long staff very friendly waiting area very nice every thing explained appointment was easy to make and love the online site was easy to edit the time and date More
by bverhine
Other Employees Tagged: Rick Brown, Todd Allen, Marion Gilbert , Doug Aldridge, Mike Fresquez
May 31, 2019
Great experience! I've bought my last 8 cars from jim ellis Mazda Marietta. My salesman Mike Fresquez is the best!!! I love the new location and new facility. I've bought my last 8 cars from jim ellis Mazda Marietta. My salesman Mike Fresquez is the best!!! I love the new location and new facility. More
by Cat Lady
Other Employees Tagged: Doug Aldridge, Mike Fresquez
May 30, 2019
Professionalism,Great Customer service, Attention to details I was there for oil change, but they checked other things as well. I'm glad they did because I forgot to tell them about my brakes, as turned out they I was there for oil change, but they checked other things as well. I'm glad they did because I forgot to tell them about my brakes, as turned out they Identified the issue notifed me. I'm safe on the road and didn't have to make a second trip to the service department. Eddie was my service advisor today and for the past 12 years and two cars he is constantly professional. Additionally, Everyone there is very nice, which is why I keep coming back even though there is another dealership closer to my residence. BTW - The new facility is awesome! More
by LJOHNS24
May 30, 2019
Great staff! Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls prom Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls promptly and helps secure a car to borrow if needed. More
by MR.COKER.EHS
May 29, 2019
Great Service The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I wi The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I will definitely be back. More
by KRISALLEN0729
Other Employees Tagged: Todd Allen , Daryl NeSmith, Peter Uko
May 29, 2019
Overall experience My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed other than what I come in for they make sure to contact me as soon as possible. More
by Bromom94
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