Eddie Goines | Page 42
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews
Write a Review559 Reviews of Eddie Goines
May 10, 2019
Routine service Eddie is always considerate & honest. Eddie will always let the customer know if additional work need to be done. I know I will get honest service fr Eddie is always considerate & honest. Eddie will always let the customer know if additional work need to be done. I know I will get honest service from Eddie. More
May 10, 2019
Regular scheduled maintenance Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, tech Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, technician recommended new front breaks. This added less than a hour to the total time required and very reasonably priced. Happy with the experience and will be back next month for the scheduled maintenance on our other Mazda. More
May 10, 2019
service Center has always done quality work When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie was very professional and went an extra step to notify Pete,her manager of the situation. I appreciate that Allie and Pete went above and beyond to assist me with getting the courtesy car. My family and I currently own 3 Mazdas and we have been customers for approximately 13 years.. More
Other Employees Tagged: Doug Aldridge, Mike Fresquez
May 08, 2019
Excellent I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile! More
May 07, 2019
5 stars The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other pl The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other places I been to. More
May 06, 2019
Great experience Great service well being very informative as to how long the service would take also what to do to schedule the next available appointment for our veh Great service well being very informative as to how long the service would take also what to do to schedule the next available appointment for our vehicle More
Other Employees Tagged: Marion Gilbert, Hilton Young , Doug Aldridge, Nestor Diya, Mike Fresquez, Keith Paulk, Roosevelt Standifer, Malcolm Stokes, Peter Uko
May 06, 2019
Great experience. As always Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim El Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim Ellis, even oil changes. The staff is friendly courteous and extremely helpful. They don’t oversell. And they keep their promises More
May 04, 2019
comprehensive and timely service Convenient location, expert service center reps. Thoroughly explained required maintenance and expected wait time. Finished on time, car was washed a Convenient location, expert service center reps. Thoroughly explained required maintenance and expected wait time. Finished on time, car was washed and vacuumed and ready for another 15000 miles.. More
May 03, 2019
Great Oil Change and Tire Rotation I've been coming to Jim Ellis for the majority of my life. Ever since I was 18, I have bought three cars from them and always went to them for oil cha I've been coming to Jim Ellis for the majority of my life. Ever since I was 18, I have bought three cars from them and always went to them for oil changes. I recently bought new tires from them which also includes free rotations with oil changes. Doug and Eddie always answer my questions and give me the info i need to make the right decisions, especially when i was selecting which set of tires to get. Even if they are unable to help me (such as with a cracked windshield), they steer me in the right direction with recommendations on where to go. More
Other Employees Tagged: Doug Aldridge
May 03, 2019
Good Experience Service Advisor (Eddie G.) Was attentive, knowledgeable and kept me updated while the service was being performed. He also suggested some preventive Service Advisor (Eddie G.) Was attentive, knowledgeable and kept me updated while the service was being performed. He also suggested some preventive items that took care of some other symptoms the car was experiencing. More

