Eddie Hefferon | Page 5

They were straight and to the point. Helped me find what I was looking for. Helped me find what I was looking for. More

by MOISESGAMEZ Verified Customer Verified Customer

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Vernon was helpful and was a pleasure to deal with. Eddie went above and beyond to work with our situation, and exceeded any expectations that we had walking in the door. Eddie went above and beyond to work with our situation, and exceeded any expectations that we had walking in the door. More

by DARRELLBROWN542 Verified Customer Verified Customer

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Great service. Never felt pressured. These guys did a lot to get me and my family into a new car. Never felt pressured. These guys did a lot to get me and my family into a new car. More

by BBONNETT.BB Verified Customer Verified Customer

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I recently purchased a car from Shottenkirk Ford Jasper and had an outstanding experience from start to finish. The sales team was knowledgeable, attentive, and genuinely interested in helping me find the and had an outstanding experience from start to finish. The sales team was knowledgeable, attentive, and genuinely interested in helping me find the perfect vehicle to meet my needs. The entire process, from test driving to finalizing the paperwork, was smooth and efficient. I was particularly impressed with the transparency and honesty of the team. The car itself is fantastic, exceeding my expectations in terms of performance, comfort, and features. I felt confident in my purchase, knowing that I received a great deal and excellent customer service. I highly recommend Shottenkirk Ford Jasper to anyone in the market for a new or used car. Their professionalism, dedication, and customer-focused approach made my car buying experience a truly positive one. More

by SNYDERJE702 Verified Customer Verified Customer

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Had a great experience. Bernard was great . Everyone was nice and helpful and I really love my new truck. Bernard was great . Everyone was nice and helpful and I really love my new truck. More

by MTCLARK65 Verified Customer Verified Customer

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Eddie and Dallas made it easy to purchase my new Ranger XLT a pleasure I will tree with Shottenkirk again. XLT a pleasure I will tree with Shottenkirk again. More

by JACKC7161 Verified Customer Verified Customer

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Great experience! Looking forward to a lot of traveling in our new Bronco and am confident that Austin, Eddie, Sang and Kristi with the rest of the Shottenkirk team in Looking forward to a lot of traveling in our new Bronco and am confident that Austin, Eddie, Sang and Kristi with the rest of the Shottenkirk team in Jasper will be there to help if needed with anything along the way. Bonnie and I (again) had a great experience. More

by OVERCASHCE Verified Customer Verified Customer

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We are always very satisifed with the service we get at Shottenkirk Frod, we will be back in 2.5 years to get our next vehicle. Shottenkirk Frod, we will be back in 2.5 years to get our next vehicle. More

by MARY.PAPPAS1964 Verified Customer Verified Customer

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Good experience. Fast service. In and out with a new car. Got more for our trade in then other dealerships. Fast service. In and out with a new car. Got more for our trade in then other dealerships. More

by JENDAVIS76 Verified Customer Verified Customer

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The Service Dept. deserves the commission for sales to my husband and I because they are the only reason I purchased another car from Shottenkirk. My garage fire de deserves the commission for sales to my husband and I because they are the only reason I purchased another car from Shottenkirk. My garage fire destroyed the new Escape 2020 I had bought from Shottenkirk so I went up there because the same year and model, Hybrid was available. I wanted the car and was in bit of an imposition but I argued the car needed new tires - this was in February - Mr. Effron told me the tires had 20,000 miles left on them. Now it is July and 5,000 miles later they had to be replaced - upon the advice of Shottenkirk when I came in for my free oil change. I was not told the spare key was not available until I was getting in my car. Then was told I would be sold the spare key for a discount. I paid $400.00 - no discount. I've emailed the General Mgr and 2 Sales Managers - nothing. I've purchased new and used from Shottenkirk over the years - but now I'm debating on switching. The only thing that makes me pause is I love the service department. The whole experience caused us to purchase our truck from another dealer and I am going to advise my friend who is in the market for a brand new diesel double tandem truck that she may want to rethink it. More

by KDRANNEY Verified Customer Verified Customer

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