Eddie Hefferon | Page 6

Good experience. Fast service. In and out with a new car. Got more for our trade in then other dealerships. Fast service. In and out with a new car. Got more for our trade in then other dealerships. More

by JENDAVIS76 Verified Customer Verified Customer

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The Service Dept. deserves the commission for sales to my husband and I because they are the only reason I purchased another car from Shottenkirk. My garage fire de deserves the commission for sales to my husband and I because they are the only reason I purchased another car from Shottenkirk. My garage fire destroyed the new Escape 2020 I had bought from Shottenkirk so I went up there because the same year and model, Hybrid was available. I wanted the car and was in bit of an imposition but I argued the car needed new tires - this was in February - Mr. Effron told me the tires had 20,000 miles left on them. Now it is July and 5,000 miles later they had to be replaced - upon the advice of Shottenkirk when I came in for my free oil change. I was not told the spare key was not available until I was getting in my car. Then was told I would be sold the spare key for a discount. I paid $400.00 - no discount. I've emailed the General Mgr and 2 Sales Managers - nothing. I've purchased new and used from Shottenkirk over the years - but now I'm debating on switching. The only thing that makes me pause is I love the service department. The whole experience caused us to purchase our truck from another dealer and I am going to advise my friend who is in the market for a brand new diesel double tandem truck that she may want to rethink it. More

by KDRANNEY Verified Customer Verified Customer

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Very helpful in trying to meet my needs and were not overbearing trying to make a sell. Price was fair and I would deal with them again overbearing trying to make a sell. Price was fair and I would deal with them again More

by JPITTSDDS1 Verified Customer Verified Customer

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Had been shopping Super duties for months. These guys won my business and did what they said. These guys won my business and did what they said. More

by JOHN.DORTON Verified Customer Verified Customer

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No hassle customer focused. Excellent inventory to choose from. Website was very informative. Vehicle was exactly as advertised on the website. Excellent inventory to choose from. Website was very informative. Vehicle was exactly as advertised on the website. More

by JODYBROCK Verified Customer Verified Customer

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Went to two other dealerships. They acted like they didn’t care if they even talked to me. Austin called me back within an hour after opening. He done what he had to do to put me i They acted like they didn’t care if they even talked to me. Austin called me back within an hour after opening. He done what he had to do to put me in a new F150. Great job guys! More

by BILLYLITTLE Verified Customer Verified Customer

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Randy and Eddy were great to work with! They were very helpful and took good care of us! They were very helpful and took good care of us! More

by CBURNETTE228 Verified Customer Verified Customer

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Amazing staff. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. I highly recommend them to anyone looking for a new car/truck or to service their existing ride. More

by max.williams22 Verified Customer Verified Customer

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Thank you, Keith, for helping me get the van home. I appreciate everything you did to make this deal easy. I appreciate everything you did to make this deal easy. More

by ANITASASS100 Verified Customer Verified Customer

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Easy to get to , not far from the hospital, and seems to be relatively clean be relatively clean More

by GRANANDGERT1972 Verified Customer Verified Customer

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