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318 Reviews
Write a Review318 Reviews of Eddie Loera
November 26, 2020
I bought my last car 15 years ago from Toyota of Naperville and was really happy with not just the quality of the car but also the customer service provided by the dealer over the years. So when it Naperville and was really happy with not just the quality of the car but also the customer service provided by the dealer over the years. So when it became time to look for a new car, it was an easy decision to go back to Toyota of Naperville. Ilene, David and Eddie were great. They were all friendly and took the time to explain everything to me. I never felt rushed or under pressure. I would definitely recommend buying a car from Toyota of Naperville. More
Other Employees Tagged: Ilene Bitton-Prosniewski, David Racine
November 24, 2020
Allan was very friendly, helpful, and accommodating. I also worked with Erick from the management department and Eddie from the finance department. They ensured that I felt comfortable at all times and me also worked with Erick from the management department and Eddie from the finance department. They ensured that I felt comfortable at all times and met all my needs for purchasing my new car. Coffee and other beverages were offered. The dealership was also very clean and organized. More
Other Employees Tagged: Erick Heinz, Allan Marcial
October 25, 2020
First of all my 1st impression walking in this Toyota dealership I already felt welcomed and comfortable. Allan came to greet us and made my experience that much better. He definitely has a very calmin dealership I already felt welcomed and comfortable. Allan came to greet us and made my experience that much better. He definitely has a very calming vibe and authentic personality that helped my nervousness go down! He answered all of my questions thoroughly with patience it was the easiest process for such a big decision! During the whole time, Allan never ever made me feel pressured or insecure! This was by far one of the best client experiences I've had in a dealership and anywhere else. More
Other Employees Tagged: Allan Marcial
October 22, 2020
I have used Toyota of Naperville for my service maintenance needs for more than five years, and have been highly satisfied. When it was time for a new vehicle, I shopped around-- and found no deale maintenance needs for more than five years, and have been highly satisfied. When it was time for a new vehicle, I shopped around-- and found no dealer who matched, let alone exceeded, T of N. That's where I made my purchase, and continue to be highly satisfied... and highly impressed with the people there. I've seldom met a more helpful and enthusiastic sales associate as Jacub Gawlik; his dedication to my complete satisfaction was outstanding in every way, and I know he will outperform in every way with every customer. I've worked with Erick Heinz in the past, and his assistance and good humored analysis and advice added to my excellent experience at Toyota of Naperville. More
Other Employees Tagged: Jacub Gawlik, Erick Heinz, Steve, the used car manager-- honest apprasial of my trade-in, and honest appraisal of my selected purchase! Five stars here, too.
October 19, 2020
Everything was very good and special to Casey K. Because in the last moment, he said yes to us. Thanks for everything and see you soon. Thanks. in the last moment, he said yes to us. Thanks for everything and see you soon. Thanks. More
Other Employees Tagged: Erick Heinz, Casey Krakowski, Allan Marcial, N/A
October 15, 2020
I had the pleasure of working with Ilene, my first female salesperson. I absolutely loved the service she provided to me. She was extremely patient and informative. She was not pushy at all, which is rare. I salesperson. I absolutely loved the service she provided to me. She was extremely patient and informative. She was not pushy at all, which is rare. I was looking at several cars at multiple dealerships over a weeks time; but she was genuinely concerned that I find the best vehicle for me. She followed up prior to the sale and after the sale. She even took time another day after my purchase to show me all of the bells and whistles. She will even answer my calls or texts to answer any questions or concerns. Ilene is very down to Earth, pleasant and knowledgeable I couldn't have asked for a better person to service me. I would definitely recommend her. She provides A1 service bar none! More
Other Employees Tagged: Ilene Bitton-Prosniewski
September 23, 2020
Highly recommended place to buy a car!Jorge Munoz world Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inve Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inventory!!! More
Other Employees Tagged: Jorge Munoz , Ivon Correa, Casey Krakowski, Vinnie Mannella
August 23, 2020
Everyone was nice and friendly. Bobby was really helpful and professional. Super patience as well since it took a week to get the car. But we are happy with our car! Thanks a lot! and professional. Super patience as well since it took a week to get the car. But we are happy with our car! Thanks a lot! More
Other Employees Tagged: Bobby Quintanilla
August 22, 2020
Mike B. was so wonderful! He was very patient and went through everything with me step by step. I highly recommend Mike when looking for a new car through everything with me step by step. I highly recommend Mike when looking for a new car More
Other Employees Tagged: Mike Beck , Casey Krakowski
August 08, 2020
Great dealership the sales process was very smooth. We have been buying cars from Toyota of Naperville for over 20 years and have always had a good experience. Service the sales process was very smooth. We have been buying cars from Toyota of Naperville for over 20 years and have always had a good experience. Service dept. is also great. Andres Majarres and Eddie the Business mgr. were great to work with More
Other Employees Tagged: Andres Manjarrez

