Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 13

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
206 Reviews
4.8

206 Reviews

Write a Review

206 Reviews of Eddie Marshall

October 28, 2024

Dealership Rating
Employee Rating

Great service. Very helpful, friendly people working there. I always have a great experience there. More

by greytim73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travae Pope, Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, Joe Jensen, EDWIN WARREN, QUERIDA WILLIAMS

Report | Print
Oct 30, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2024

Dealership Rating
Employee Rating

No one else could have served me better he was excellent help great worker very smooth an authentic More

by karlief757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Report | Print
Oct 30, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Oct 30, 2024

karlief757 responded

Thank u very much for 5 star service !!!

October 23, 2024

Dealership Rating
Employee Rating

Good service timely done professionally. Eddie is on his game said what he was going to do and delivered as promised More

by STREETHOG16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2024

Dealership Rating
Employee Rating

Valet was very good. Service was completely in a timely manner, however, when vehicle was returned, the mechanic didn’t adjust the air pressure after the tires were rotat More

by nativedetroiter23692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones

Report | Print

October 12, 2024

Dealership Rating
Employee Rating

I always received fast and friendly service. In and out. I really appreciate that a lot. More

by RAELCOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

Report | Print

October 11, 2024

Dealership Rating
Employee Rating

The service was great. What a nice day for an oil change and 15 words. More

by Threeputtbogey2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MAURICE BENSTON

Report | Print

October 11, 2024

Dealership Rating
Employee Rating

God job for they do it and they pick up and drop car that's very nice More

by darbard331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Report | Print

October 11, 2024

Dealership Rating
Employee Rating

Great service, highly recommend Southern Ford. Fast and friendly service along with taking care of all recalls. More

by HAROLDOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Report | Print

October 03, 2024

Dealership Rating
Employee Rating

Filter change and fuel injection servicing were excellent. I was told of the exact cost beforehand, which helped a lot! More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Report | Print

September 28, 2024

Dealership Rating
Employee Rating

The commercial vehicle team at Southern Ford always does an excellent job in taking care of my vehicle needs. More

by M.DELAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
12
13
14
...
21

Dealership Inventory (368 Vehicles)

used 2025 Ford Explorer car, priced at $40,634
2025 Ford Explorer
used
Black Metallic exterior
Automatic
Four-wheel Drive
$40,634
View Details
used 2020 Ram 1500 car, priced at $28,116
2020 Ram 1500
used
Diamond Black exterior
Automatic
Four-wheel Drive
$28,116
View Details
new 2026 Ford Explorer car, priced at $44,117
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
$44,117
View Details
new 2026 Ford Explorer car, priced at $42,509
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
$42,509
View Details
new 2026 Ford Explorer car, priced at $38,342
2026 Ford Explorer
new
Black Metallic exterior
Automatic
Four-wheel Drive
$38,342
View Details
new 2026 Ford Maverick car, priced at $39,340
2026 Ford Maverick
new
Gray Metallic exterior
Automatic
All-wheel Drive
$39,340
View Details
View All Inventory