Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 14

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
202 Reviews
4.8

202 Reviews

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202 Reviews of Eddie Marshall

September 07, 2024

Dealership Rating
Employee Rating

I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it More

by BJDAVE31921
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

September 05, 2024

Dealership Rating
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Eddie and team are GREAT. Friendly and efficient. I will be returning with all my inspection needs. More

by Rich A.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JAMES PAULHAMUS

August 30, 2024

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Short wait time for appointment, in and out oil change service in under an hour. Great job! More

by douglas.marmon
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2024

Dealership Rating
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Went in with an ignition issue. They were able to pinpoint the fact I needed a new battery without a total computer analysis and saved me money. More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

August 27, 2024

Dealership Rating
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My service experience at Southern Ford Newport News was outstanding. Mr. Eddie Marshall handled my concern with a quick response. Highly recommend. More

by alfredowoods6
Service Price Transparency
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Recommend Dealer
Yes

August 25, 2024

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The work that I needed was explained clearly. Some of it wasn't required at the time but I got it out of the way. More

by MJCRAFTY61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

August 23, 2024

Dealership Rating
Employee Rating

Great service! ! Solved any issues with the car, great overall. Will be coming back if needed! More

by yaradelgado1503
Recommend Dealer
Yes
Aug 23, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Dealership Rating
Employee Rating

She was very professional and very willing to go to the end and beyond she is very sweet More

by charles.horsley1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, Joe Jensen, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

Dealership Rating
Employee Rating

The staff were very professional, the service done to my vehicle was accomplished quickly, and the technician was thorough. I received a video of the multi points inspection, which I thought was very enligh More

by MDILLION80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2024

Dealership Rating
Employee Rating

The dealership was very prompt and thorough. They were also accommodating to my schedule. I’ll definitely be back for future service needs. More

by MACH6RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, EDWIN WARREN

Aug 09, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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