Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 15

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
206 Reviews
4.8

206 Reviews

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206 Reviews of Eddie Marshall

August 23, 2024

Dealership Rating
Employee Rating

Great service! ! Solved any issues with the car, great overall. Will be coming back if needed! More

by yaradelgado1503
Recommend Dealer
Yes
Aug 23, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Dealership Rating
Employee Rating

She was very professional and very willing to go to the end and beyond she is very sweet More

by charles.horsley1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, Joe Jensen, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2024

Dealership Rating
Employee Rating

The staff were very professional, the service done to my vehicle was accomplished quickly, and the technician was thorough. I received a video of the multi points inspection, which I thought was very enligh More

by MDILLION80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Aug 21, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2024

Dealership Rating
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The dealership was very prompt and thorough. They were also accommodating to my schedule. I’ll definitely be back for future service needs. More

by MACH6RICK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, EDWIN WARREN

Aug 09, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

Dealership Rating
Employee Rating

Eddie and Q are awesome to work with. No issues at all when they are taking care of our fleet. More

by GULTOMT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

Aug 09, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 07, 2024

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Eddie at southern ford handled the service on my vehicle. It was completed when promised and I’ve had no issues! More

by ed7jen
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 07, 2024

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Employee Rating

Eddie Marshall and his technicians are top notch! Any repairs, inspections or other work is always done quickly. More

by Ponycar1995
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 05, 2024

Dealership Rating
Employee Rating

They have done service on our vehicles and are honest and usually get things done in the shortest possible time More

by gtownsend
Service Price Transparency
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Recommend Dealer
Yes

August 05, 2024

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Eddie was excellent to work with. Glad that I chose to have the work done at Southern Ford. More

by DTHOMPSON26
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Recommend Dealer
Yes

August 04, 2024

Dealership Rating
Employee Rating

Stephanie was GREAT from start to finish! Southern Ford is AWESOME, the Southern entire Southern Ford Automotive Team is AWESOME; I've never experienced anything but 5 Star ser ice from any b More

by Keasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

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