Eddie Marshall | Page 3

Very pleasant staff. I waited on the car and the work was done in about 1 1/2?hours. I waited on the car and the work was done in about 1 1/2?hours. More

by CRAIGSMITH50 Verified Customer Verified Customer

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Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. great pick and delivery service. Never had a better experience with any other company. More

by ROY_FRIEND Verified Customer Verified Customer

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Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More

by Waynewmorgan920 Verified Customer Verified Customer

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He was very pleasant and helpful. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. More

by cdipalmo55 Verified Customer Verified Customer

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She was very professional with the way she handled herself and ask the questions answer the questions that we had and came out to check on us herself and ask the questions answer the questions that we had and came out to check on us More

by kathywiseman01 Verified Customer Verified Customer

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It took a little longer than I expected to get my truck back but the work was good. back but the work was good. More

by didharris Verified Customer Verified Customer

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Southern Ford did a wonderful job in a very timely manner and I am very pleased with the job and will go back when I need additional service! and I am very pleased with the job and will go back when I need additional service! More

by tedamauch Verified Customer Verified Customer

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Quick and efficient oil change for the F350. Friendly staff and quality service. Highly recommended! Friendly staff and quality service. Highly recommended! More

by F350 Guy Verified Customer Verified Customer

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I brought my truck back after the tailgate recall. First I was told I’d have to pay $180 if it wasn’t the recall to isolate the issue. . They finally agreed to look at it and then said it was the tai First I was told I’d have to pay $180 if it wasn’t the recall to isolate the issue. . They finally agreed to look at it and then said it was the tailgate actuator and it would cost me 500+ dollars to replace it I took it home replaced the actuator even though it had the same resistance as the old one, and it did not fix the problem. I unwrapped the wires under the bumper by the spare tire that were spliced during the recall, and the tailgate started working again. It is currently working, so I haven’t isolated which wire was broken or not fully connected yet, but it was definitely in the repair from the recall. I have no issues with Eddie my service manager he is always professional and easy to work with but I feel I would of had to pay money out of my pocket for something that wasn’t broken because the technician didn’t want to look further to see if it was something that went wrong while doing the recall. I am in a similar line of work, but I at least admit when I do something wrong or my repair didn’t hold, It’s not a big deal. It happens but I was brushed off because it would take to long to Identify the actual root cause. More

by BUSEFAM Verified Customer Verified Customer

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Very good homie atmosphere work was fair no complaints was out in hour and half was out in hour and half More

by jeffatnite Verified Customer Verified Customer

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