Eddie Marshall | Page 7
Commercial Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
206 Reviews
Write a Review206 Reviews of Eddie Marshall
June 27, 2025
I was able to get in very quick when I needed a State inspection for my F250. They did the inspection quick and got me back to doing things I needed to do. I feel very respected every time I go there for inspection for my F250. They did the inspection quick and got me back to doing things I needed to do. I feel very respected every time I go there for my service. More
Other Employees Tagged: QUERIDA WILLIAMS
June 25, 2025
N/a 15 wononords humidity no one has ever done that before and after pictures before and after pictures More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
June 16, 2025
Mrs. Stephanie Spangler was absolutely amazing. She provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of provided an estimate and was able to get me scheduled as early as 2 weeks. The wait time was almost spot on and she was very attentive. By far one of the best customer service experiences I’ve had with Ford. I’ll definitely return if and when I have service related needs from Ford. Thank you again Mrs. Stephanie for everything! More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
June 14, 2025
I’m so happy with the customer service I’m experiencing with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from S with Southern Ford..Elated to be honest …I look forward to what’s to come with future purchases and other options afforded to me and my family from Southern Ford..Thank you soo much for all you’ve done since I bought my vehicle.. More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS
June 14, 2025
They have an exceptional staff ready to help going above and beyond the call of duty ensuring their customers get exactly what the need. and beyond the call of duty ensuring their customers get exactly what the need. More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Kelcey Jordan , MATTHEW CARTER, Jeff Dobson, Joe Jensen, JARED STARK, QUERIDA WILLIAMS
June 04, 2025
Working with Eddie on the commercial side has always had positive and great experience. Always a positive outcome. positive and great experience. Always a positive outcome. More
Other Employees Tagged: Alicia Chapman-Jones
May 30, 2025
Whenever I come in to get my vehicle serviced, she is always quick to respond and make sure all bases are covered so the vehicle can be fixed and repaired correctly and give them back to me in a timely m always quick to respond and make sure all bases are covered so the vehicle can be fixed and repaired correctly and give them back to me in a timely manner More
Other Employees Tagged: Stephanie Spangler
May 29, 2025
Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More
Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , DAKOTA BOOTH, MATTHEW CARTER, Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS

