Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 8

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
206 Reviews
4.8

206 Reviews

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206 Reviews of Eddie Marshall

May 29, 2025

Dealership Rating
Employee Rating

Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv More

by JON.CONWAY1987
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boone, Manny Patel, Kelcey Jordan , Joe Jensen, Jake Lynch, ROBERT MUIR, JARED STARK, Guy Stewart, Chris Vandenheede, Yulia Conway

May 23, 2025

Dealership Rating
Employee Rating

They provide exceptional service in a reasonable amount of time and they stand behind their work More

by EWDENTALREPAIR
Service Price Transparency
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Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

Second time I’ve been in for oil change and tire rotation recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. More

by tscott4390
Service Price Transparency
Workmanship
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Recommend Dealer
No

May 13, 2025

Dealership Rating
Employee Rating

Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More

by raymond.bowman31
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Robert Johnson , Jeff Dobson, JOSEPH HOBLEY, QUERIDA WILLIAMS

May 09, 2025

Dealership Rating
Employee Rating

Dealer has great service, I would recommend it to others! I was pleased with them! More

by ltread0909
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
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Excellent service! The service department and the used car sales department were both very helpful and accommodating. More

by ahautz
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelcey Jordan , ROBERT MUIR, Guy Stewart

April 26, 2025

Dealership Rating
Employee Rating

A recall update for my 2023 F350 rear camera was completed professionally by Southern Ford technician. More

by Hillard Deborah and cedric
Service Price Transparency
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Recommend Dealer
Yes

March 27, 2025

Dealership Rating
Employee Rating

Eddie over in commercial service always takes care of my Truck and does so in a polite professional manner. Never had a problem using the commercial service side at Southern Ford. More

by MICHAELWAYNEBLAND
Service Price Transparency
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Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

When I needed to have my vehicle checked due to the engine light coming on just a couple weeks after an oil change they got me in quickly and resolved the issue fast. More

by Doland.Miller
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

March 25, 2025

Dealership Rating
Employee Rating

Courteous and prompt service Will come back for service I hope that's 15 words More

by Samuelepope1974
Service Price Transparency
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Recommend Dealer
Yes
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