39 Reviews
Write a Review39 Reviews of Eddy Cooke
February 08, 2024
I got an appointment quickly. When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend When I arrived my truck was taken back immediately and was finished before projected time. I would definitely recommend More
February 07, 2024
Everyone is so kings & helpful. I really appreciate the service I get when I take my car in to lost pines Toyota. I really appreciate the service I get when I take my car in to lost pines Toyota. More
Other Employees Tagged: Damien Winston , Mark
January 11, 2024
I had been there before and loved them so much I decided to have some more things taken care of. To make a long story short I had a major issue getting trying to make an appt. online which left me extremely to have some more things taken care of. To make a long story short I had a major issue getting trying to make an appt. online which left me extremely frustrated. I left a few messages relaying how upset I was. 2 days later I heard from Eddy Cooke, he apologized and explained what caused the "major issue". He then set up the day and time that I initially wanted to come in. I came in, service was great, efficient and friendly. I will be returning. Thank you More
Other Employees Tagged: Thynthia Felici
January 10, 2024
The customer service was immediate, and the attendant provided superb customer service. He informed me how long it would take, and I decided to wait in one of the lounge areas. Overall, the service was d provided superb customer service. He informed me how long it would take, and I decided to wait in one of the lounge areas. Overall, the service was done in a timely manner and the waiting time frame was much less than I anticipated. The service attendant followed through with the process, explained what services were done and offered me some options for future maintenance on my vehicle. More
December 07, 2023
Quick, professional service. Was in and out quickly. kept updated on progress. Clean with nice decor to look at. Was in and out quickly. kept updated on progress. Clean with nice decor to look at. More
Other Employees Tagged: Chad Julius