40 Reviews
Write a Review40 Reviews of Eddy Cooke
November 21, 2023
Very friendly staff. I felt well informed about the process and the suggested maintenance without feeling pressured to do so. Completed in a timely manner even without an I felt well informed about the process and the suggested maintenance without feeling pressured to do so. Completed in a timely manner even without an appointment. More
Other Employees Tagged: Chad Julius, Damien Winston
October 11, 2023
Service is good - fast and friendly - always. Loved the text with the detailed diagnosis of the problem (including a video) and confirming my approval. Had to leave my car for pickup later in the Loved the text with the detailed diagnosis of the problem (including a video) and confirming my approval. Had to leave my car for pickup later in the day. I appreciated the dealership taking care of the car rental fee so I wouldn't be stuck there all day. I called twice later in the day to check on it and had to leave a message both times... my phone calls were never returned. Never heard back, so my car was there overnight. Not a problem, as I had a rental. Next day I received a text stating it was ready. In conclusion: I am confident my car will receive the best of care at Lost Pines Toyota... the major frustration is phone calls not answered by a live person and having to leave a message, and calls not returned. I'll be back. More
Other Employees Tagged: Don't know.
October 06, 2023
They always do a good job on service and I’ve never had a problem, definitely would recommend. problem, definitely would recommend. More
Other Employees Tagged: Scott Liriano, Chad Julius, Damien Winston
September 30, 2023
Always a pleasant experience, they are very customer oriented. Careful and quick attention to the vehicle’s needs. oriented. Careful and quick attention to the vehicle’s needs. More
Other Employees Tagged: Scott Liriano, Chad Julius, Damien Winston
September 14, 2023
Everyone is polite and ready to help you. They take time to explain things to you.Thank you for your service.I tell all my friends how good you all are. They take time to explain things to you.Thank you for your service.I tell all my friends how good you all are. More
Other Employees Tagged: Scott Liriano, Chad Julius, Damien Winston, Quince R. Brown Sr.
September 03, 2023
Probably the best Toyota/car dealership in Texas. Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car th Everyone at Lost Pines Toyota, are fantastic. Damian, Thynthia are fantastic. They do actually care about the customers. Adam sold me my first car there. I actually enjoy sitting, and waiting for my maintenance to be done. It's a good team, watching the interaction between the departments, is pretty awesome. More
Other Employees Tagged: Cody McCormick, Scott Liriano, Chad Julius, Damien Winston, Laurie Liriano, Carlos Liriano, Quince R. Brown Sr., Sherri Williams, Allison Bastien
August 30, 2023
Personnel were great and routine service seems good but wait time was too long for routine service that was scheduled. I arrived 30 minutes before appointment. Car was not moved to service area for over a wait time was too long for routine service that was scheduled. I arrived 30 minutes before appointment. Car was not moved to service area for over an hour after my scheduled service. I do not seeing that scheduling system is working which is main issue I had More