Eddy Cooke | Page 4

Lost Pines Toyota responded

Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with both our Toyota cars and our dedicated staff at Lost Pines Toyota. Providing excellent service and outstanding customer support are our top priorities, and it's truly rewarding to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in the future. If you ever need anything, please don't hesitate to reach out. Safe and happy driving!

Lost Pines Toyota responded

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service to be great, and we truly appreciate your kind words. We apologize for the inconvenience you experienced with our text message alert system. Your feedback is invaluable to us, and we'll certainly look into improving the reliability of our alert notifications to ensure that our customers receive timely updates without any issues. The Lost Pines Toyota Family is committed to constantly improving our services, and your review has provided us with valuable insights to work on enhancing our communication and customer experience. We genuinely appreciate your understanding and patience in this matter. Should you have any further suggestions or questions, please don't hesitate to reach out to us. We value your patronage and look forward to serving you even better in the future.

Lost Pines Toyota responded

Thank you so much for taking the time to share your fantastic 5-star review of the Lost Pines Toyota Center! We are thrilled to hear that you had a wonderful service experience with us and that our team was able to provide you with quick and efficient service. We're especially delighted that Anna, your service advisor, left such a positive impression on you. Our team takes great pride in delivering top-notch customer service, and we are glad to know that Anna went above and beyond to ensure your satisfaction. It's wonderful to hear that she took the time to go over the multi-point inspection results with clarity, ensuring you had a comprehensive understanding of your vehicle's condition. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to Anna and the entire team. We aim to provide all our customers with exceptional service and a stress-free experience, and we're glad that we were able to meet your expectations. Once again, thank you for choosing Lost Pines Toyota Center for your service needs. We look forward to serving you again in the future and providing you with another outstanding experience.

Lost Pines Toyota responded

Thank you so much for your outstanding five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our team, specifically Eddy and Tom Cat! We take great pride in providing friendly, courteous, and professional service to all our customers. We understand the value of your time and we're delighted that your wait time was significantly reduced during this visit. It's fantastic to know that our team was able to promptly and efficiently service your truck, ensuring a quick and hassle-free experience for you. Your satisfaction and feedback are incredibly important to us, and we'll continue to strive for excellence in delivering exceptional service. We'll be sure to pass along your appreciation to Eddy, Tom Cat, and the rest of our Service Department team. Should you have any further needs, questions, or concerns, please don't hesitate to reach out. We're always here to assist you and provide the best service possible. Once again, thank you for choosing our Service Department and for your glowing review. We truly value your business and look forward to serving you again in the future. When booking your next appointment, be sure to check out our service coupon page, for extra savings!

Lost Pines Toyota responded

Thank you so much for your fantastic 5-star review of Eddy and the service team at Lost Pines Toyota Service Center! We truly appreciate your kind words and are delighted to hear that you had such a positive experience. We take great pride in providing excellent service to our valued customers, and it's wonderful to know that our commitment to timeliness and customer satisfaction shone through during your visit. Eddy and our service writers work diligently to ensure that appointments are always on time, and it's fantastic to hear that they consistently deliver great work while maintaining a friendly and welcoming atmosphere. Your feedback serves as a great encouragement to our team, and we're grateful for your recognition. We look forward to serving you again in the future and providing you with continued exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Lost Pines Toyota Service Center! Be sure to check our service coupon page on the website, to save on your next visit!

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience with our Service department and that the hitch installed on your New Highlander exceeded your expectations. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!