Eddy Cooke | Page 6

Every visit for 9 years has been pleasant. All service reps have always been outstanding. All service reps have always been outstanding. More

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Worst customer care skectchy they will lie and add options even when had agreed they would be discounted off. Wont even give you complete purchase contracts. Dont even answer calls would not recomme options even when had agreed they would be discounted off. Wont even give you complete purchase contracts. Dont even answer calls would not recommend this dealership to anyone stay away More

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Dropped my Toyota Corolla off with a service rep to reinstall a part that fell out of the mirror case on the windshield, fix rear speakers as they were not audible even when balance is all the way to reinstall a part that fell out of the mirror case on the windshield, fix rear speakers as they were not audible even when balance is all the way to rear, and fix intermittent connectivity problem with USB ports. Three days later I call to find out status of my repair and am told that service rep was no longer with the company and a new service rep will be assigned. Talked to new rep named John, who said he would check into my car and call me right back. called him 3 days later and his response was "sorry, let me check into your car status and call you right back" Crickets for days again. Called to check on my car on day 10 and John was off that day so no updates to report. Called on day 11 and told John I was coming to get my car. Results are, part that fell out was not reinstalled and is now missing from the car (NO REPAIR). Toyota designed the sound system so that the rear speakers are purposely inaudible (NO REPAIR) and I should buy new phones and try them with USB ports the car. (NO REPAIR). If I could give them no stars I would. More

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Service department always communicates clearly and keeps my 4Runner in great shape. Great attention to detail. my 4Runner in great shape. Great attention to detail. More

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Very professional. , courteous, nice, and helpful. Any question i had was answered quickly. Yes sir! , courteous, nice, and helpful. Any question i had was answered quickly. Yes sir! More

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Lost pine Toyota has the friendliest people and the best service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being th service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being there for me More

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Although there have been some bumps in the road before, I had very good service these last 2 visits. Priscilla is like a breath of air. She is honest & genuine. A most important part of your diverse team. Th had very good service these last 2 visits. Priscilla is like a breath of air. She is honest & genuine. A most important part of your diverse team. Thank you! More

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Always professional and helpful staff service is always done in a timely manner staff will let you know what is needed for your vehicle. done in a timely manner staff will let you know what is needed for your vehicle. More

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greatly appreciated Everything My surface was prompt And my questions were answered completely. Thank you so much my questions were answered completely. Thank you so much More

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Great service, they kept me well informed and I could pick up my vehicle on time. pick up my vehicle on time. More

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