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82 Reviews of Edgar Cruz
September 02, 2025
Good service Great communication Clean Less waiting Quick service Professional Not expensive Totally recommend this dealership to anyone Quick service Professional Not expensive Totally recommend this dealership to anyone More
by biancamunoz3462
Verified CustomerOther Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor
August 30, 2025
Everyone was very friendly and helpful, not only in the service department, but in the new car area as well. service department, but in the new car area as well. More
by art6622
Other Employees Tagged: Angel Duran, Alainea Butler
August 29, 2025
I went to get help but the service sucks all they do is send me to different departments at the end I paid for everything on the transmission I presented all the bills did I paid it but no one resolved any send me to different departments at the end I paid for everything on the transmission I presented all the bills did I paid it but no one resolved anything never will be there again More
by BLUEKARKAT
Other Employees Tagged: Chris Estrada
August 29, 2025
Great service. Waiting room has great accommodation and they make sure that any issues with your vehicle are fixed. Waiting room has great accommodation and they make sure that any issues with your vehicle are fixed. More
by TONYRAMOS6869
Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor
August 22, 2025
Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More
by rzapata7707
Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor
August 18, 2025
I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like family. I really recommended some of my family members That have Hyundai to go to Downey Hyundai again thank you Downey Hyundai. More
by IVETTERODDA63
Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Chris Estrada, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor
August 15, 2025
Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful staff members and tells me the truth of what my care may needs now to save money on service in the future. Rather than tell me what I need and it wasn’t even necessary at that moment and just see me as a customer that bleeds money. I love coming to Hyundai Downey More
by CYSTALPISTOL360
Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor
August 02, 2025
I was greeted nicely on the service drive and my advisor answered all my questions and help me out with the process at the best of his abilities which his name is Christian he made me feel comfortable and w answered all my questions and help me out with the process at the best of his abilities which his name is Christian he made me feel comfortable and was very communicative. There’s a whole process of my repair of my vehicle. More
by anibarra90
Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler
August 02, 2025
This dealership lied to me for 2 months saying they were waiting for a part they never ordered them scratched my vehicle while it was there for so long then had the audacity to send it to a collision center waiting for a part they never ordered them scratched my vehicle while it was there for so long then had the audacity to send it to a collision center without telling me The only reason I found out is because the car is more communicative than the dealership More
by monken_matthew
Other Employees Tagged: Jordan Khwalda, Angel Duran
July 30, 2025
Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice I didn't get her name . Everyone was nice More
by deanthonywilson61
Other Employees Tagged: Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez, Marisol Victor , Mario
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