Great service.
Everyone was very nice, polite and helpful. We leased a beautiful 2026 Honda Civic.
Everyone was very nice, polite and helpful. We leased a beautiful 2026 Honda Civic.
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by MISSMONICAB3
Verified Customer
Verified Customer
Jan 20, 2026 -
Sierra Honda responded
We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.
Smooth process from start to finish.
Everyone was knowledgeable, thorough and friendly! My experience was amazing
Everyone was knowledgeable, thorough and friendly! My experience was amazing
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by melissa_avalos2000
Verified Customer
Verified Customer
Jan 11, 2026 -
Sierra Honda responded
Melissa,
We're so happy to hear that your experience was smooth and that the team impressed you with their knowledge, thoroughness, and friendliness. Creating a seamless and welcoming environment is what we strive for, and your kind words mean the world to us. Enjoy your new ride!
Excellent experience.
Very professional and helpful. Will definitely be going back to them for my future car needs.
Very professional and helpful. Will definitely be going back to them for my future car needs.
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by cmtorres6
Verified Customer
Verified Customer
Other Employees Tagged:
Oscar Linares, Elias
Jan 11, 2026 -
Sierra Honda responded
Thank you for the great review! We’re happy you had such a positive experience and truly appreciate you choosing Sierra Honda of Monrovia. We look forward to seeing you again.
Personable and courteous salesman and finance staff.
Fair and honest negotiations. Hospitable. Coffee! Cleaned and fueled.the car. Overall good experience
Fair and honest negotiations. Hospitable. Coffee! Cleaned and fueled.the car. Overall good experience
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by GENEDURHAM57
Verified Customer
Verified Customer
Other Employees Tagged:
Alex
Jan 11, 2026 -
Sierra Honda responded
We’re so happy you enjoyed working with our sales and finance team—and that the coffee, clean car, and full tank helped make it a positive visit.
They were efficient and very helpful.
They got me exactly what I wanted which was a car in my price range.
They got me exactly what I wanted which was a car in my price range.
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by SIERRAHERNANDEZ87
Verified Customer
Verified Customer
Other Employees Tagged:
Elias
Jan 07, 2026 -
Sierra Honda responded
Sierra,
We’re so happy to hear our team was efficient, helpful, and able to get you into the right car at the right price. Enjoy your new ride!
Vincent made this such a smooth, easy experience.
I knew the pricing upfront and he found us extra rebates. He was knowledgeable of the car we were buying and showed us the features easily. I will h
I knew the pricing upfront and he found us extra rebates. He was knowledgeable of the car we were buying and showed us the features easily. I will highly recommend both Vincent and this dealership
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by shellkay13
Verified Customer
Verified Customer
Dec 25, 2025 -
Sierra Honda responded
We’re happy to hear Vincent made your experience smooth and transparent, from upfront pricing to finding additional rebates. His product knowledge and ability to clearly explain features are qualities we truly value. We appreciate your recommendation and your trust in our dealership.
Awesome work with the team and 100% would come back thank
you for everything guys!
you for everything guys!
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by jgjuangutierrez26
Verified Customer
Verified Customer
Dec 04, 2025 -
Sierra Honda responded
We appreciate your feedback. It’s wonderful to know our team’s efforts left you with such a positive experience, and we’re pleased you plan to return.
They gave me one price for my trade last week and then
when I was an hour into my purchase, reduced that. Not happy. Also, the whole process takes way too long and there are simply too many people invo
when I was an hour into my purchase, reduced that. Not happy. Also, the whole process takes way too long and there are simply too many people involved. Also they keep you waiting too long at multiple times in the process. Really liked my salesman, however - Elias Martinez.
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by bill.joseph
Verified Customer
Verified Customer
Nov 25, 2025 -
Sierra Honda responded
Bill,
Thank you for sharing your feedback and for recognizing Elias Martinez's service. We're sorry to hear about the frustration you experienced with the trade-in value changing during your visit and the delays throughout the process. We understand how important transparency and efficiency are, and we'd like to discuss this further with you. Please contact our management team directly so we can better understand what happened and address your concerns.
Dec 01, 2025 -
bill.joseph responded
Your answer is way too vague. Please give a specific name and phone number to contact. I'd really like the name of the overall general manager of this store, not the manager on duty.
Bill Joseph 323-420-4282
I called Sierra Honda and was put in contact with
Vincent. Vincent promptly helped me find what I was looking for (black CRV HYB Sport L) at the price I wanted to make the deal. I drove 80 miles sinc
Vincent. Vincent promptly helped me find what I was looking for (black CRV HYB Sport L) at the price I wanted to make the deal. I drove 80 miles since no other Honda dealer closer to me would honor my offer. Not only did Vincent seal the deal, he had a backup car just in case of any issues. When I arrived at dealership, he had the car all clean and ready to close the deal. Thank you, Vincent!
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by SSHULEIS
Verified Customer
Verified Customer
Nov 24, 2025 -
Sierra Honda responded
Thanks for driving 80 miles to Sierra Honda, we really appreciate it! Vincent is fantastic, and we're so glad he found you that black CR-V Hybrid Sport L at the price you wanted. Having a backup car ready and everything clean and set to go shows how much he cares. Thanks for the shout-out to Vincent!
The dealership was clean and comfortable.
Jerry approached us right away and was welcoming. He listened to what we were looking for and offered to show us many vehicles.
Jerry approached us right away and was welcoming. He listened to what we were looking for and offered to show us many vehicles.
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by YUMIKOKASAI
Verified Customer
Verified Customer
Other Employees Tagged:
Mingzhe Zhang (Jerry?) / New sales person Very good and conscientious. Listened to what we wanted
Nov 22, 2025 -
Sierra Honda responded
We're thrilled our dealership was clean and comfortable, and that Jerry approached you right away with such a welcoming attitude! His listening and offering to show you many vehicles is exactly what we love to see. Your feedback really makes our day!