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Edgar "Tony" Gutierrez
Edgar "Tony" Gutierrez at Baker Nissan

Edgar "Tony" Gutierrez | Page 2

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
34 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

34 Reviews

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34 Reviews of Edgar "Tony" Gutierrez

August 17, 2026

Dealership Rating
Employee Rating

Most friendly service technicians and employees clean place they have coffee and water foods and More

by BOYRAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

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Aug 27, 2026

Baker Nissan responded

"Thank you for your kind words! Our team takes great pride in providing top-notch service and amenities for our valued customers. We're glad to hear you had a positive experience at our establishment. See you again soon!"

August 16, 2026

Dealership Rating
Employee Rating

Very good services excellent communication nice place excellent service technician good people great service customer More

by BOYRAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

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Aug 18, 2026

Baker Nissan responded

Thank you for taking the time to leave such a positive review! We work hard to provide top-notch services and it's always great to hear when we've exceeded expectations. Our team truly values your business and looks forward to serving you again soon.

August 15, 2026

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Employee Rating

La atención al cliente en el taller es excelente, el señor Edgar Gutierrez me mantiene informado sobre el proceso de reparación de mi vehículo y es algo que realmente agradezco. More

by juandaniel47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 18, 2026

Baker Nissan responded

Thank you for your glowing review! We strive to provide the best customer service, and it means a lot to us that Mr. Edgar Gutierrez kept you informed throughout the vehicle repair process. We appreciate your business!

August 13, 2026

Dealership Rating
Employee Rating

Good service friendly to the customer good service good work good communication great service all More

by BOYRAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez

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Aug 17, 2026

Baker Nissan responded

"Thank you for your glowing review! Providing exceptional service and communication is our top priority. We're thrilled to have you as a satisfied customer!"

August 13, 2026

Dealership Rating
Employee Rating

The people at Baker are very kind and respectful and value your time during the buying process. More

by hfd4130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hope Roach, Gus Avalos, Ernest Charles III

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Aug 17, 2026

Baker Nissan responded

Thank you so much for your kind words! We strive to make every customer's buying experience smooth, efficient, and respectful of their time. Your satisfaction is our top priority.

August 03, 2026

Dealership Rating
Employee Rating

My experience at Nissan Baker was disappointing: service was overpriced, and staff recommended work already completed previously, only acknowledging it after I questioned them, undermining my trust. More

by purisateesh0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 05, 2026

Baker Nissan responded

We apologize for your disappointing experience at our dealership. We strive to provide transparent pricing and accurate recommendations. Please give us another chance to regain your trust and deliver exceptional service.

July 26, 2026

Dealership Rating
Employee Rating

Showed up at 3 in afternoon and took care of my tire as quickly as they could. More

by mikesims1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2026

Baker Nissan responded

Thank you for choosing our business for your tire needs! Our team is dedicated to providing fast and efficient service, and we're glad we could take care of your tire issue. We appreciate your support and look forward to serving you again in the future. Drive safe!

July 20, 2026

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Employee Rating

Fast service and great customer care; also, a good rental car was provided to me More

by Roham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 22, 2026

Baker Nissan responded

Thank you for your positive review! We're thrilled to hear that our service and customer care exceeded your expectations. We're also glad that you were satisfied with the rental car we provided. We look forward to serving you again in the future.

July 19, 2026

Dealership Rating
Employee Rating

buena atencion siempre en el servicio y educación del señor edgar me agrada la atencion More

by JUDIJ.OSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2026

Baker Nissan responded

"Thank you for your kind words about our service and our employee, Edgar. We strive to provide excellent service and we are so happy to hear that you appreciate our efforts. We hope to continue serving you in the future!" #CustomerSatisfaction #ExceptionalService #Grateful

July 16, 2026

Dealership Rating
Employee Rating

We were pleased with the service and people at Baker Nissan. This was our 1st oil change on our 2026 Pathfinder. Nice clean waiting area with snacks, water and coffee. Edgar was great but just plan o More

by jlsprad77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 18, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan for your 2026 Pathfinder's first oil change! We are thrilled to hear that you were pleased with our service and friendly team. We understand that wait times can be inconvenient, but we strive to make it more enjoyable with our clean waiting area and complimentary snacks and drinks. We appreciate your feedback and look forward to serving you again in the future!

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