Edgar "Tony" Gutierrez
Edgar "Tony" Gutierrez at Baker Nissan

Edgar "Tony" Gutierrez

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
37 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

37 Reviews

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37 Reviews of Edgar "Tony" Gutierrez

October 12, 2026

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Employee Rating

After oil change and take forever i drove my suv home and i figured out that rear license place bent no one at least try to fix it More

by VASken
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 12, 2026

Baker Nissan responded

Thank you for your feedback. We apologize for the inconvenience you experienced with your rear license plate. We strive for quality service and will address this issue with our team to ensure it doesn't happen again. Please reach out to us directly so we can resolve this for you.

October 11, 2026

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Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
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Recommend Dealer
Yes
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 04, 2026

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Tony Gutierrez was great to work with. The service was for the initial new vehicle maintence. There was also a small issue with a piece of weather stripping. He answered all my question More

by DAVID.BE385
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Recommend Dealer
Yes
Oct 07, 2026

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Tony provided excellent service and addressed your concerns. Our team is dedicated to ensuring every detail is taken care of. We appreciate your feedback and look forward to serving you again!

September 17, 2026

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Great customer service. Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks More

by RHERMED
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

Sep 22, 2026

Baker Nissan responded

Thank you for the glowing review! We strive to provide top-notch customer service and are thrilled to hear that you were happy with our updates and performance on your truck. Thank you for choosing us!

September 13, 2026

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Pleasant with the server and they are really on time, weren’t keeping late, I like it …… More

by huynhhau75
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Baker Nissan responded

Thank you so much for your positive review! We strive to provide excellent service and punctuality. We're glad you enjoyed your experience with us. See you again soon! 🎉 #customerlove #punctualitygoals #excellentser

September 08, 2026

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Tony was Excellent in presentation of what`s the current state of my car. Making sure everything was taken care of. More

by BILPAY777
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Recommend Dealer
Yes

September 07, 2026

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I took my 2023 Nissan Rogue SV to Baker Nissan for a scheduled oil change. It was discovered that there was an issue with the oil pan screw and Edgar (Tony) my service specialist brought it to my attent More

by AGHYBA
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Baker Nissan responded

Thank you for trusting us with your Nissan Rogue, we are thrilled that you had such a positive experience with our service specialist, Tony. We are dedicated to providing top-notch service and ensuring your satisfaction. We appreciate your loyalty and look forward to continuing to exceed your expectations in the future. Happy driving!

September 05, 2026

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Service Department is great. Tony was great in helping us with a loaner car and financing for a repair of our vehicle. The mechanic was gentle and thorough in repairing our car, More

by JIMPASKET
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Recommend Dealer
Yes
Sep 07, 2026

Baker Nissan responded

Thank you for taking the time to share your positive experience with our Service Department! We are thrilled to hear that Tony and our mechanic went above and beyond to ensure your vehicle was taken care of. Providing exceptional customer service is always our top priority. We appreciate your loyalty and look forward to assisting you in the future.

September 03, 2026

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Service is always good no complaints. I love the team that deals with my car. Always easy to get things done. More

by MROTHSCHILD1991
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Recommend Dealer
Yes
Sep 04, 2026

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that you are satisfied with our service and our team. Our goal is to always make things easy for our customers. Thank you for choosing us for your car needs!

September 03, 2026

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Service was excellent My part was delivered 2 days later. Job is now completed. I am a very satisfied customer. More

by SMITHCAL_01
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Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Baker Nissan responded

We are thrilled to hear that our service was excellent and we were able to deliver your part in just 2 days! Your satisfaction is our top priority. Thank you for choosing our business!

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