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Edgar "Tony" Gutierrez
Edgar "Tony" Gutierrez at Baker Nissan

Edgar "Tony" Gutierrez

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.8
20 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

20 Reviews

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21 Reviews of Edgar "Tony" Gutierrez

August 13, 2026

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Employee Rating

Good service friendly to the customer good service good work good communication great service all More

by BOYRAMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez

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August 13, 2026

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Employee Rating

The people at Baker are very kind and respectful and value your time during the buying process. More

by hfd4130
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hope Roach, Gus Avalos, Ernest Charles III

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August 03, 2026

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Employee Rating

My experience at Nissan Baker was disappointing: service was overpriced, and staff recommended work already completed previously, only acknowledging it after I questioned them, undermining my trust. More

by purisateesh0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2026

Baker Nissan responded

We apologize for your disappointing experience at our dealership. We strive to provide transparent pricing and accurate recommendations. Please give us another chance to regain your trust and deliver exceptional service.

July 26, 2026

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Showed up at 3 in afternoon and took care of my tire as quickly as they could. More

by mikesims1966
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2026

Baker Nissan responded

Thank you for choosing our business for your tire needs! Our team is dedicated to providing fast and efficient service, and we're glad we could take care of your tire issue. We appreciate your support and look forward to serving you again in the future. Drive safe!

July 20, 2026

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Fast service and great customer care; also, a good rental car was provided to me More

by Roham
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2026

Baker Nissan responded

Thank you for your positive review! We're thrilled to hear that our service and customer care exceeded your expectations. We're also glad that you were satisfied with the rental car we provided. We look forward to serving you again in the future.

July 19, 2026

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Employee Rating

buena atencion siempre en el servicio y educación del señor edgar me agrada la atencion More

by JUDIJ.OSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Baker Nissan responded

"Thank you for your kind words about our service and our employee, Edgar. We strive to provide excellent service and we are so happy to hear that you appreciate our efforts. We hope to continue serving you in the future!" #CustomerSatisfaction #ExceptionalService #Grateful

July 16, 2026

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Employee Rating

We were pleased with the service and people at Baker Nissan. This was our 1st oil change on our 2026 Pathfinder. Nice clean waiting area with snacks, water and coffee. Edgar was great but just plan o More

by jlsprad77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan for your 2026 Pathfinder's first oil change! We are thrilled to hear that you were pleased with our service and friendly team. We understand that wait times can be inconvenient, but we strive to make it more enjoyable with our clean waiting area and complimentary snacks and drinks. We appreciate your feedback and look forward to serving you again in the future!

July 10, 2026

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Employee Rating

My advisor Tony was very helpful and friendly. I will be requesting his services again when it's time to get my care serviced. More

by jasampson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2026

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Tony provided excellent service during your visit. We look forward to seeing you again for your next service appointment. Our team is always here to help.

July 10, 2026

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Employee Rating

They were on time and got me in and out in an hour. That works well for me. More

by PAMELASMITHFSA0
Service Communication
Recommend Dealer
Yes
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Jul 11, 2026

Baker Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our team was able to provide prompt and efficient service for you. We love being able to make our customers' lives easier. Hope to see you back again soon.

July 09, 2026

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Employee Rating

This dealership is the best! Everyone is so nice, friendly and knowledgeable. They always give me options for services needed and never try to talk me into doing more than nece More

by ls_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2026

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at our dealership. Our team works hard to provide top-notch service and we're glad that you appreciate our honesty and professionalism. We look forward to seeing you for your next car care need!

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