"Edmond was very personable, he made the process easy. I..."
Edmond was very personable, he made the process easy. I come back to purchase another grand Cherokee and made the appointment with him because experience, thanks Edmond
"Edmund was very personable. He made the process easy . I..."
Edmund was very personable. He made the process easy . I came back to purchase another Jeep and made the appointment with him because of my previous experience with him.
"I am very happy that I got my wrangler from them.Nice..."
- Siva Teja Surapaneni
I am very happy that I got my wrangler from them.Nice people and this is the second time I went there..particularly Edmund he help me to get the car I want.. looking forward to do the business with you guys...
"pleasant in a stressful situation "
Very helpful with getting the right vehicle for the additional equipment I need to have installed. Have used the service department for years and been happy..
"They were nice and helpful, very friendly and kind. So..."
They were nice and helpful, very friendly and kind. So happy to have my new car. Thank you for your service!
Thanks Edmund for your help.
The service was great. Edmund was a wonderful at sales. He was super friendly. Did everything possible to find me the car I wanted. The wait for financing was VERY long, but he made my wait worth it.
Went to the dealer looking to get 2018 Cheokee's for my wife and I. After 2 weeks of emailing back and forth with "Nikki" who I'm not sure even exists. We arrive and the salesman, Edmund of course has no idea what we are talking about, and we start from square one. Edmund is nice enough to work up some numbers before we even test drive a vehicle, and of course the monthly payment isn't where we need it to be. Even though "Nikki" told us we could get within our budget of $500/month for the vehicles on a lease with roughly $1800 down each. So Edumnd offers to have us look at the 2018 Compass which would "fit within our budget." My wife test drives the car and does not like it so we leave. The next day I decide I would like to test drive one, and end up starting to work out a deal on a 2018 Compass Latitude. Now, I am looking to trade in my Nissan Sentra which has 7 payments left on it and have no idea how that works trading in a lease from another car maker, although "Nikki" said it was a very easy process. Once we agree on a number, and I pay my down payment of $1750, I am told that I would be refunded that amount to pay off my remaining payments on the lease for my Nissan. Fair enough. Then after signing all my paperwork I am told I have to drive my Nissan to a dealer and turn it in. When I ask about my disposition fee of $395 and any excess wear and tear, I get "oh, that's included in the buy out quote." Ummmm, no. After discussing the turn in process with a Nissan rep, it is quite clear I will be on the hook for the disposition fee and any excess wear and tear. Now, had this been brought to my attention before I signed the paperwork, not a big deal, I would have left without wasting 3 hours of my day. Avoid this dealership at all costs. They like to bait and switch hoping you will fall in love with a car and do whatever it takes to purchase/lease even if it means screwing the customer.
- Mark R.
They lied to me about how to secure rebate and it cost me hundreds of dollars. I called Jeep directly and they said I was never eligible in the first place. Dealership is dishonest, stay away.
I normally wouldn't make such a big about a few hundred dollars, but their lying and their unwillingness to acknowledge their mistakes and make a deal to satisfy me is unacceptable.
Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchasing. He even requested we come back in the Spring time to show us the Sky option on our Jeep.
Other Employees Tagged:
"Good helper nd dint give up on our offer"
- Peter pan
Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had good hot chocolate and have a big car invintory. This was our time buying a car and feel like we made a good choice, they really helped us sticking to out bugdet.