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Eduardo Rodriguez

Overview Reviews (401) Inventory (448)

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Eduardo Rodriguez

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4.6

Employee
Rating

4.6

Eduardo Rodriguez

Service Advisor

Joe Rizza Ford and Lincoln of Orland Park

8100 West 159th Street
Orland Park, IL 60462

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Overview Reviews (401) Inventory (448)

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401 Reviews of Eduardo Rodriguez

March 04, 2021

Dealership Rating

Employee Rating

"Communication was good and customer service in the repair..."

- Silknclassybc

Verified Customer

Communication was good and customer service in the repair department was good. I think Eduardo assisted me and my wife in a timely fashion with information and answers.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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March 03, 2021

Dealership Rating

Employee Rating

"Brought my truck in for an oil change and asked them to..."

- Jgaydula

Verified Customer

Brought my truck in for an oil change and asked them to diagnose another issue I was having with my shudder system. They were able to do that in a timely fashion and gave me a quote. It's always great to get an honest assessment every time I come here. Love this dealership.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Bobby Driggers, Ike Mohammed, Scott Sciaky , Eric Montanez, Tom Mackey

Helpful 0

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March 02, 2021

Dealership Rating

Employee Rating

"My first time un Joe Rizza Ford ford oil change and I..."

- Cesarmejiaq1993

Verified Customer

My first time un Joe Rizza Ford ford oil change and I really like it. They have fast, good and friendly service. I’ll be back again for service..

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Mar 05, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Dealership Rating

Employee Rating

"Whenever possible, I always bring my Ford Edge to be..."

- Pete

Verified Customer

Whenever possible, I always bring my Ford Edge to be serviced at Rizza. I have never been disappointed. They are thorough and get me in and out in a very reasonable amount of time.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Bobby Driggers, Ike Mohammed, Scott Sciaky , Eric Montanez, Tom Mackey

Helpful 0

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Mar 04, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Pete, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 01, 2021

Dealership Rating

Employee Rating

"Tom does a wonderful job. Service is always great and on..."

- KIRK.KROESE

Verified Customer

Tom does a wonderful job. Service is always great and on time. They washed my car and had everything completed per my instructions and expectation.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Precin, Gary Precin, Bobby Driggers, Bill Kassanitz, George Kraft, Ike Mohammed, Scott Sciaky , Eric Montanez, Tom Mackey

Helpful 0

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Mar 04, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Dealership Rating

Employee Rating

"The service department is great here. I love how fast..."

- GraceRodiguez67

Verified Customer

The service department is great here. I love how fast they respond to you and how quickly they work on getting you back in your vehicle.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Sciaky

Helpful 0

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Mar 03, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Dealership Rating

Employee Rating

"Eduardo is very knowledgeable and professional. He kept..."

- PD79

Verified Customer

Eduardo is very knowledgeable and professional. He kept me updated with the issues I experienced with my Lincoln through text messaging or phone calls. Thank you!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 03, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Thanks for your awesome review! We're very happy to hear that Eduardo was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 26, 2021

Dealership Rating

Employee Rating

"The people that work at Rizza are great and do a Great..."

- SLEEVBAR

Verified Customer

The people that work at Rizza are great and do a Great Job. But because of Fords decision not to do anything about the paint coming off of my hood I will never buy another Ford.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Plachy , The car was bought Dec. of 2012 don’t remember any names

Helpful 0

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Mar 02, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 22, 2021

Dealership Rating

Employee Rating

"The work on my vehicle was scheduled maintenance (40,000..."

- jfahey

Verified Customer

The work on my vehicle was scheduled maintenance (40,000 mile). I was promptly helped and the work was in good time. The wrong maintenance sticker was put in my window.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 25, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 22, 2021

Dealership Rating

Employee Rating

"Courteous and great service!. Blah blah blah blah blah..."

- BEGGLESTON0

Verified Customer

Courteous and great service!. Blah blah blah blah blah not trying to write a book here why do you need 25 words? Boy this sucks

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 25, 2021 -

Joe Rizza Ford and Lincoln of Orland Park responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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Eduardo Rodriguez

Service Advisor

Joe Rizza Ford and Lincoln of Orland Park

401 Reviews of Eduardo Rodriguez

"Communication was good and customer service in the repair..."

"Brought my truck in for an oil change and asked them to..."

"My first time un Joe Rizza Ford ford oil change and I..."

"Whenever possible, I always bring my Ford Edge to be..."

"Tom does a wonderful job. Service is always great and on..."

"The service department is great here. I love how fast..."

"Eduardo is very knowledgeable and professional. He kept..."

"The people that work at Rizza are great and do a Great..."

"The work on my vehicle was scheduled maintenance (40,000..."

"Courteous and great service!. Blah blah blah blah blah..."

Dealership Inventory (448 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.