Edward Beleznay | Page 88

Devynn White got to us quickly, listened well to our needs, and had us on a test drive in no time. She was knowledgeable about the car we test drove (and ended up buying), and she was able to find out needs, and had us on a test drive in no time. She was knowledgeable about the car we test drove (and ended up buying), and she was able to find out information that she did not know from Nick. She was there until after 9 pm, when we drove our new used car off the lot to go home, and she was there smiling again at 9 am the next day when we returned to finish loose ends. We were given a fair trade for our old car, and we did not feel "worked over," as we had from a few other dealerships we visited. Ed was a master at the paperwork, and it all ended up being actually a PLEASANT experience. Devynn has taken several follow-up calls from us and returned calls quickly when messages were left. She even called out of the blue after the sale to see how it was all going. Frederick Nissan is a few miles further away than others, but it will be our FIRST stop next time we buy a car. You just can't beat the customer service experience there. More

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My new car purchase experience at Frederick Nissan was excellent. Alvin Baylor and his support team (James Anderson and Ed Beleznay) actually listened to my needs and didn't simply focus on their need to excellent. Alvin Baylor and his support team (James Anderson and Ed Beleznay) actually listened to my needs and didn't simply focus on their need to sell me a car. They understood exactly what options and features I was looking for and really worked with me on the price, they actually made a great deal rather than simply making a sale which gives Frederick Nissan the right to be called a "deal"ership, all others are simply a place to buy a car. So if your looking for a friendly no pressure staff that will listen to your needs and work to make you a great deal on your next new or used car, look no further than Frederick Nissan. More

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Alvin Baylor, our salesman, was awesome. He provided helpful information about the car - and he was talking to my well-versed-in-car-knowlege husband - so we knew that he genuinely knew about the car. helpful information about the car - and he was talking to my well-versed-in-car-knowlege husband - so we knew that he genuinely knew about the car. He represented the car/brand with sincerity and integrity and made our experience at Frederick Nissan a positive one. We also worked with Ed Belaznay to do our financing. He was also very helpful. Overall, our experience was positive because we did not feel pressured, but informed, and valued as a potential customer. We believe the dealership worked in our best interest to get the best deal possible. Thanks Frederick Nissan! We love our car! More

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I had a very positive car buying experience at Frederick Nissan and am very happy with my new nissan! I plan on returning to Frederick Nissan for future car purchases. Nissan and am very happy with my new nissan! I plan on returning to Frederick Nissan for future car purchases. More

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HAd a great experience with Jeff to start. I was looking for an inexpensive vehicle and he did not miss a beat. Great customer service and knew his product extremly well. He is the reason I bought here. Ed for an inexpensive vehicle and he did not miss a beat. Great customer service and knew his product extremly well. He is the reason I bought here. Ed was very nice and professional. He got me in and out and was a pleasure to deal with. Frederick Nissan - dont loose these guys! More

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Jeff was great to work with, and incredibly accommodating. Both him and Ed worked with my budget and needs to get me suited with a car to match. I highly recommend! accommodating. Both him and Ed worked with my budget and needs to get me suited with a car to match. I highly recommend! More

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EVERYTHING IS GREAT. HOWEVER, WHEN DOING A FINAL CLEAN BEFORE PRESENTING TO THE CUSTOMER SOMEONE NEEDS TO CHECK THE CAR OVER. THE WINDOWS WERE TOTALLY SMEARED AND HARD TO SEE OUT. AND ONE PIECE, LOWER DR BEFORE PRESENTING TO THE CUSTOMER SOMEONE NEEDS TO CHECK THE CAR OVER. THE WINDOWS WERE TOTALLY SMEARED AND HARD TO SEE OUT. AND ONE PIECE, LOWER DRIVER SIDE REAR WAS LOOSE. WHEN WE CAME IN TO HAVE THE CAR SERVICED THE SERVICE TEAM WAS VERY PROFESSIONAL AND FIXED THE LOOSE PIECE. BILL HOLMES IS AN OUTSTANDING SALESPERSON. MY WIFE AND I ENJOYED WORKING WITH BILL AND MEETING WITH NICK, MIKE AND ED. YOUR POPCORN IS GREAT! THOUGHT I WOULD THROW THAT IN. HOWARD LEVINE More

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I really have nothing bad or critical to say about my new car purchasing experience at Frederick Nissan. I was in the ready to buy stage of looking for my new car and it was just a matter of finding the one car purchasing experience at Frederick Nissan. I was in the ready to buy stage of looking for my new car and it was just a matter of finding the one I wanted with the right trim level, options, and color preferences. I located it late one night online at Frederick Nissan and requested a quote. Jeff Lasko called me first thing the next morning and quickly quoted me an on the road price I felt was fair compared to other quotes I had received for less desirable versions of the car I was looking for. When I got to the dealership and met Jeff, he had the car prepped and ready for me to test drive. Words that come to mind when I think of Jeff...Friendly, enthusiastic, amicable, genuine, and knowledgeable. Not typical words you think of when you think of car salesmen. You can just tell Jeff likes what he does and he knows the product he is selling inside and out and enjoys telling you about it at length. Even if you think you know everything you need to know about the car you are buying, Jeff will teach you something you didn't know. When it came time to do the deal, I started to get nervous that they were going to spring some extra fees or hidden charges on me and force me to walk away from the deal. This didn't happen. They did try to sell me the $500 protection plan but did not pressure me one bit when I declined it. I've had other dealers do things like try to say you can't decline it because it is already on the car. Not here. I declined, we moved on with the sale. The price I paid was exactly (actually $15 less) than the price we had agreed to on the phone. The finance manager, Ed Beleznay, was courteous and professional just like everybody else I met at Frederick Nissan that day and he did not try any sleazy tactics to try and milk extra cash out of us at all. He quickly got us in, walked us through signing the paperwork, and got us out. All in all this new car buying experience was no less pleasant than your average trip to the grocery store. All my fears and misgivings about getting ripped off buying a new car turned out to be totally unfounded. When you buy a new car here, you drive it off the lot with a FULL tank of gas. Gas prices what they are these days, that is saying something. The dealership is neat, clean, and spacious and has comfortable waiting areas with good size TV's with news and sports you can watch while you wait, complementary fresh ground coffee, bottled water, fresh popped popcorn, and wireless internet access for customers. More

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Jeff was very helpful and cooperative, and did a very good job explaining the vehicle. Ed I don't have much to say about. I have a problem in general with the practice of the salesman handing you off to good job explaining the vehicle. Ed I don't have much to say about. I have a problem in general with the practice of the salesman handing you off to someone else to work out the financial end of the deal. More

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Dramatically improved experience compared with the previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontationa previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontational. More

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