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Edward Mendez

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Edward Mendez

Edward Mendez | Page 6

Service Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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58 Reviews

Overview Reviews (58) Inventory (474)

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58 Reviews

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58 Reviews of Edward Mendez

September 05, 2021

Dealership Rating

Employee Rating

After almost $6000 my engine light is still on my car is still shaking as I drove away from the Service Center I have emailed the GM and the service center assistant manager still shaking as I drove away from the Service Center I have emailed the GM and the service center assistant manager More

by GLOOR73

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Shawn Biskup, Sam Mercado , Kuwayne Clarke

Sep 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I am very sorry for the expenses you have had. Has the manager called you back yet? You and your business are very important to us!

September 02, 2021

Dealership Rating

Employee Rating

Awesome and quick service! Great service advisors they know what they are talking about. Courteous, Convenient service department even without having an appointment! Great job! know what they are talking about. Courteous, Convenient service department even without having an appointment! Great job! More

by Palmbeachautoenterprises

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Hector Castellon, William Hodge

Sep 02, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 20, 2021

Dealership Rating

Employee Rating

Awesome experience every time with David Hirsch and Stephen Christy. Eddie the service manager is awesome as well. I had an issue with making a claim on the tire n wheel policy and David got it all sor Stephen Christy. Eddie the service manager is awesome as well. I had an issue with making a claim on the tire n wheel policy and David got it all sorted out for me so I didn’t have to pay a penny out of my pocket. Great job. More

by 2018z06Vette

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Stephen Christie, David Hirsch

Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team! We are very fortunate to have every single one of them!!!! Once again thank you for your business and for taking the time to review us on DealerRater.

July 10, 2021

Dealership Rating

Employee Rating

Good service.. Good service. Good service. Good service. Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service More

by BRUTUSSILVEIRA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Pierre Mistilien, Camilo O'Campo, Chris Potter

Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You We are always here for you!!!

July 05, 2021

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Employee Rating

My service advisor was great and very knowledgeable with f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer More

by GARFIELDSMITH21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves

Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt and Shawn, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Dealership Rating

Employee Rating

Attentive, informative. Christ and Eddie always do great every time. every time. More

by BURGOSMATH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Potter

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 26, 2021

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Employee Rating

Your place sucks. Incompetant people , rude, arrogant and ignorant people works there. They could not fixed the problem with my car. I will never go back to this place again. A bunch of arrogant workers who ignorant people works there. They could not fixed the problem with my car. I will never go back to this place again. A bunch of arrogant workers who talks back to the customer and even argue loudly. NEvER smile. More

by REDCATMURIELHAWSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Mariusz "MD" Danczuk, Shawn Biskup, Sam Mercado , David Hirsch, Mike forgot last name, Renee Smith, an Australian guy who did all my paper work, was transferred to another place. Should have been fired for fraud on my billing.

May 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

Jun 01, 2021 -

REDCATMURIELHAWSON responded

The last car that I bought at Lou Bachtrod was a Maxda cx5 that I brought to the coconut dealer and the workers could not find the problem after many attempt s. They kept the car,which I think that it is still rotting in your lot, and sold me this chevrolet equinox who also have a problem that your people might be able to find if they keep the car for two days.. i asked for to loan me a car for these two days and the guy said no we cannot do that. Real top service and very good accomadation for a customer who bought 5 cars at lou ,s place. Yes your place sucks. I WILL TRY ANOTHER DEALER SOMEPLACE ELSE AND SEE WHAT HAPPENS, But at the end, I know that you will have to take this car back, just like the last one, and give me a new one.

May 17, 2021

Dealership Rating

Employee Rating

APPOINTMENT AND WAITING TIME IS ALWAYS ACCURATE GREAT CUSTOMER SERVICE AND WILLING TO ANSWER ANY QUESTIONS, GIVE ADVICE, AND OPTIONS. #1 LOCATION RECOMMENDED GREAT JOB DAVID AND STAFF CUSTOMER SERVICE AND WILLING TO ANSWER ANY QUESTIONS, GIVE ADVICE, AND OPTIONS. #1 LOCATION RECOMMENDED GREAT JOB DAVID AND STAFF More

by THOSHAND

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado , David Hirsch

May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good \experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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