Edward Munez

Tim was great to work with. But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service dep But the service from James Wood / the Tom Clark Auto Park is not up to standard. I just think we are a number for the last 5 or so years. Service department manager will tell you what ever just to not help you. I have rush under my NEW 2025 2500 HD. All they said was GM would not make the part if they did not think / trust it would last. I have never had rust from day one on any 15 plus trucks over the years. Very sad!!! More

by ebeaver65 Verified Customer Verified Customer

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They were very good to me, test drove, noticed an issue with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and got the deal, TJ is very fast and responsive. Would definitely do business with them again. More

by shelton mcpherson Verified Customer Verified Customer

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My experience at James Wood Auto Park was incredibly inviting, simple, friendly, helpful and had a family like atmosphere. Not pressuring or forceful. I was given full liberty to choose my add ons and w inviting, simple, friendly, helpful and had a family like atmosphere. Not pressuring or forceful. I was given full liberty to choose my add ons and wasn’t pushed in any direction, I also was not asked for any deposit for my new truck to be held for nearly two weeks until I was able to return and make the purchase. My trade in was very fairly priced and there were zero smoke and mirrors. Mr. Jacob Rice was very professional and treated me like family, again no gimmicks, lies, games or hidden addenda’s. Only great help and support in finding me the right truck and helping me through the process. Jacob was very knowledgeable and informative when it came to learning details and specs of the vehicle being looked at. The finance office was also a breeze. Mr. Tom helped with working in the additional warranty that suited my budget. Quick, in and out process and again no hidden anything, only real business and respect. Big thanks to Tom!! My wife and I drove away that evening in awe of how great we were treated and how easy the process was. James Wood is hands down the best dealership I have ever stepped foot in and I don’t doubt that they are the best in this area of the country to work with. I will only be going to one place to buy my trucks from now on. There is no point in wasting time anywhere else. I could not be happier as a costumer! Big thanks to Jacob Rice and the entire team there at James Wood Auto Park of Denton!!! More

by joshkearney2 Verified Customer Verified Customer

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The dealership did not clean the inside of my windshield like I asked them to. I also asked them to try to get some trees up off of the back of the car and they didn’t. like I asked them to. I also asked them to try to get some trees up off of the back of the car and they didn’t. More

by scbrumley12 Verified Customer Verified Customer

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The whole purchasing process when it comes to the James Wood Cadillac team and defiantly Robert Capestany met every expectation. Delivery was on time, ready when promised and everything I asked to be done Wood Cadillac team and defiantly Robert Capestany met every expectation. Delivery was on time, ready when promised and everything I asked to be done was completed. Great purchase experience from the entire team. More

by PAUL.BORDELON Verified Customer Verified Customer

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Excellent care and prompt service. Their waiting room and show room are very clean. Their staff are top notch, polite and caring. The few times I've had my Lyriq serviced it was servic Their waiting room and show room are very clean. Their staff are top notch, polite and caring. The few times I've had my Lyriq serviced it was serviced correctly the first time and always returned very clean. I'm a happy camper. More

by Helen10 Verified Customer Verified Customer

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Scotty and James Wood have been my dealer and sales guy for 4 straight purchases and always will be due to the quality and trustworthy way they do business. for 4 straight purchases and always will be due to the quality and trustworthy way they do business. More

by malmeter Verified Customer Verified Customer

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This is the best I’ve ever felt about buying a new vehicle. Everyone treated me very well. Thank you! vehicle. Everyone treated me very well. Thank you! More

by sudderth.brian Verified Customer Verified Customer

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I know I’ve purchased at least 12 vehicles at James Wood Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenb Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenby. These staff members set an extremely high professionalism, courtesy, caring, friendly, and most knowledgeable experience each and every visit. They go above and beyond from start to finish in every buying experience. My dealings with the service is always on time and completed expeditiously. I definitely recommend James Wood Dealerships to family, friends, and anyone willing to accept the highest opportunity for a fantastic automotive experience. More

by aylfj Verified Customer Verified Customer

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Everyone was very attentive to my needs. The ladies working the payment area were very helpful and friendly. The ladies working the payment area were very helpful and friendly. More

by RLVALENTA Verified Customer Verified Customer

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