Edward Painter | Page 2

BMW of Sudbury managed my service in a prompt and professional manner. The service technician video was insightful and helpful. The automated checkout was easy and convenient. professional manner. The service technician video was insightful and helpful. The automated checkout was easy and convenient. More

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I find that Herb Chambers is outrageously expensive. In most recent encounter they replaced my battery. $298 for the part and $340 for labor. Took a little over an hour, with most time focused on issue In most recent encounter they replaced my battery. $298 for the part and $340 for labor. Took a little over an hour, with most time focused on issues other than the battery. Pretty stiff hourly rate!!! I admit that they did accommodate my urgent need to get on the road, but I did buy the car from them, so it wasn’t a lot to expect. I just feel like they are fundamentally greedy More

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Efficient and cordial and professional. I was very impressed with how easy it was to get my car serviced with you. Thank you I was very impressed with how easy it was to get my car serviced with you. Thank you More

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Today' service visit was exceptional. Eddie Painter was a great Service Advisor who made certain I would leave the establishment a satisfied customer. The Technician, Prescott, who work Eddie Painter was a great Service Advisor who made certain I would leave the establishment a satisfied customer. The Technician, Prescott, who worked on my vehicle, provided a nicely narrated inspection video. More

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Eddie is my new Service person. In the first several service requests, he has done an excellent and thorough job. I have been with this dealership for many years and currently hav In the first several service requests, he has done an excellent and thorough job. I have been with this dealership for many years and currently have two rather new BMW’s. I look forward to working with Eddie in the future. More

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All of the concerns that I had were addressed in my service visit to BMW SUDBURY recently. I was very happy with the attention that I received. service visit to BMW SUDBURY recently. I was very happy with the attention that I received. More

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Greeted by the Happiest people all very accommodating and professional . Clean waiting area . Coffee available while you wait professional . Clean waiting area . Coffee available while you wait More

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Great people, and service. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. Always getting my car back clean, unlike some other BMW dealers who leave the mats and side door sills in dirt. More

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I started coming to BMW Sudbury in 2017. Wilson Dowridge was my CA, and since then I don’t want to have anyone else work on my car deals, programs, anything. Wilson has been fabulous all Wilson Dowridge was my CA, and since then I don’t want to have anyone else work on my car deals, programs, anything. Wilson has been fabulous all these years, always keeping my best interests in the forefront. He has worked late, on his days off, going above and beyond what is expected of him, to make things work for me, whether it’s getting a good deal, or making sure the car is delivered when I wanted. He is truly not only the beat CA, but also a wonderful human being, and a personal friend. BMW Sudbury is lucky to have him. More

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I would drive a million miles to bring my BMW here for service (and I will pay for the gas) service (and I will pay for the gas) More

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