My service advisor Eddie was professional, friendly,
knowledgeable and polite. I was happy to have access to a loaner car too.
knowledgeable and polite. I was happy to have access to a loaner car too.
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by Deb
Service Price Transparency
Apr 08, 2024 -
Herb Chambers BMW of Sudbury responded
Hi Deb, we're great to know Eddie provided you with such excellent service at Herb Chambers BMW of Sudbury. We're glad the loaner car was a helpful addition too! Safe travels!
Very engaging and competent.
Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process.
Fixed the vehicle the first time. Was a pleasure to work with my advisor Edward. Kept me informed throughout the process.
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by lgoldst262
Service Price Transparency
Apr 04, 2024 -
Herb Chambers BMW of Sudbury responded
We're delighted to know that you had a positive experience with Edward and our team at Herb Chambers BMW of Sudbury. We always aim for first-time fixes and clear communication throughout the process. Thanks for your review!
Eddie was super professional, prompt, explained things
well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie.
well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie.
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by brightlight
Service Price Transparency
Apr 04, 2024 -
Herb Chambers BMW of Sudbury responded
This review is great to see! Thank you for choosing Herb Chambers BMW of Sudbury!
Apr 04, 2024 -
brightlight responded
Excellent service and sales team.
Easy to schedule.
On time service. Efficient process. These extra few words to reach fifteen.
On time service. Efficient process. These extra few words to reach fifteen.
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by Beemer
Service Price Transparency
Mar 26, 2024 -
Herb Chambers BMW of Sudbury responded
Thank you for taking the time to leave us a review! We appreciate your positive feedback and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team
Leasing my custom order 2024 BMW 530i from BMW of Sudbury
was a smooth and hassle-free experience, largely thanks to the outstanding service provided by my sales advisor, Robert Cappalletti, and the exceptio
was a smooth and hassle-free experience, largely thanks to the outstanding service provided by my sales advisor, Robert Cappalletti, and the exceptional finance team.
Robert was professional and knowledgeable, guiding me through the customization process with ease. He was always available to answer any questions, making sure that my vehicle met all my expectations.
What stood out, in addition to the excellent sales service, was the finance department at BMW of Sudbury. They were fantastic, offering clear explanations of all the financial aspects of the lease, and ensuring that everything was transparent and straightforward. Their efficiency and professionalism made the financing part of the process stress-free and pleasant.
Upon receiving my 2024 BMW 530i, I was thoroughly impressed with the quality and attention to detail. The effort put in by Robert, along with the finance team’s great work, reaffirmed my decision to go with BMW of Sudbury.
For anyone considering a BMW, I highly recommend BMW of Sudbury. The combined excellence of their sales and finance teams makes for an unbeatable customer experience. A huge thanks to Robert Cappalletti and the finance team for their dedication and hard work.
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by davitgr
Other Employees Tagged:
Sean King
, Robert Cappelletti, Joseph D'Alfonso
Mar 22, 2024 -
Herb Chambers BMW of Sudbury responded
We're delighted to know that your leasing experience with us at Herb Chambers BMW of Sudbury was smooth and hassle-free. It's great to learn our team, especially Robert Cappalletti and the finance department, were able to assist you efficiently throughout the process. We hope you continue enjoying your custom 2024 BMW 530i!
Very nice and comfortable waiting area with water and
coffee provide. Staff professional and courteous.
coffee provide. Staff professional and courteous.
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by eleung
Service Price Transparency
Mar 22, 2024 -
Herb Chambers BMW of Sudbury responded
Thanks for the positive feedback, eleung! We're glad you enjoyed our waiting area and found our team at Herb Chambers BMW of Sudbury professional and courteous.
My service advisor Eddie is very professional, friendly,
knowledgeable,I will comeback for next service
knowledgeable,I will comeback for next service
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by henry.h.ding
Service Price Transparency
Mar 04, 2024 -
Herb Chambers BMW of Sudbury responded
We're so glad to know that Eddie provided you with such professional and friendly service at Herb Chambers BMW of Sudbury. We look forward to seeing you for your next visit!
Very easy to get an appointment for tire damage.
Love the videos from the techs. Thank you.
Love the videos from the techs. Thank you.
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by PilotSteve
Service Price Transparency
Feb 06, 2024 -
Herb Chambers BMW of Sudbury responded
Hi Steve, we're delighted to hear that you found it easy to schedule an appointment and that you appreciate the videos from our technicians at Herb Chambers BMW of Sudbury!
I love the modern way of text communication.
Makes it so
much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting.
Makes it so
much simpler to communicate, especially if phone does not alway work due to.e.g. being in a meeting.
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by Kcharisse
Service Price Transparency
Jan 12, 2024 -
Herb Chambers BMW of Sudbury responded
Hi Kcharisse, thank you for the 5-star rating! We're glad to know you appreciated our text communication at Herb Chambers BMW of Sudbury. We always aim for convenience and efficiency in all interactions!
My service advisor Eddie Painter was extremely helpful,
patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department.
patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department.
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by steffyrof
Service Price Transparency
Jan 08, 2024 -
Herb Chambers BMW of Sudbury responded
Hi Steffy! It's fantastic to know that Eddie provided you with such detailed and helpful service at Herb Chambers BMW of Sudbury. We're here for any future needs - thanks for the review!