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Edwin Aguilar

Overview Reviews (55) Inventory (170)

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Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5

55 Reviews

Overview Reviews (55) Inventory (170)

4.5

55 Reviews

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55 Reviews of Edwin Aguilar

January 12, 2026

Dealership Rating

Employee Rating

I always get great service. Carlos used to be the guy who took care of me. Edwin is now taken his place and he is great. I took the van and everything I requested was done. Edwi Carlos used to be the guy who took care of me. Edwin is now taken his place and he is great. I took the van and everything I requested was done. Edwin and the place is great More

by amparoyates49

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Lopez

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Jan 12, 2026 -

Norm Reeves Toyota Dallas responded

Hi Ampa! We're glad to hear Edwin took excellent care of you and your van! Thank you for choosing Norm Reeves Toyota Dallas and for your glowing review. See you next time!

January 12, 2026

Dealership Rating

Employee Rating

Great service Great service and Edwin took care of the things I needed to have done to my vehicle. things I needed to have done to my vehicle. More

by amparoyates49

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026 -

Norm Reeves Toyota Dallas responded

Hi Ampa! Thank you for leaving us this five-star review and for your kind words about Edwin from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

Dealership Rating

Employee Rating

Brindo un buen servicio y amable. Fue muy amable al momento de hacerle preguntas. El contestó mis preguntas y fue muy atento Fue muy amable al momento de hacerle preguntas. El contestó mis preguntas y fue muy atento More

by irma.cabral

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 11, 2026

Dealership Rating

Employee Rating

Great Service Saftey tecall Corrected the update After a 2 hour. Wait time Okay Thanks 2 hour. Wait time Okay Thanks More

by Wadsworth.ralph

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Jan 12, 2026 -

Norm Reeves Toyota Dallas responded

Hi Ralph! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 09, 2026

Dealership Rating

Employee Rating

He explained all that we need to do to the next maintenance,he explained what they do with our car, maintenance,he explained what they do with our car, More

by ianjaraplasan.06

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Jan 09, 2026 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 20, 2025

Dealership Rating

Employee Rating

Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Billy Goss, Carlos Lopez, Michael Warren, Antonio Holmes, Harveen Toor, Moriah Snargrass

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Dec 20, 2025 -

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating

Employee Rating

Came in for regular service. As always Edwin made it an easy, even special experience! In and out faster then I expected. As always Edwin made it an easy, even special experience! In and out faster then I expected. More

by kkraft5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating

Employee Rating

by kkraft5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating

Employee Rating

Great customer service. And explained what needs to do next services . Price was little bit higher for oil change. And explained what needs to do next services . Price was little bit higher for oil change. More

by jjacob001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Antonio Holmes

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Dec 12, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 23, 2025

Dealership Rating

Employee Rating

Great service. Shuttle brought me home and picked me up when my car was ready. I’ve always received great service in the past. Shuttle brought me home and picked me up when my car was ready. I’ve always received great service in the past. More

by rickreyna59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 23, 2025 -

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

55 Reviews of Edwin Aguilar

Dealership Inventory (170 Vehicles)

Had a great experience?Spread the word.

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