Edwin Aguilar

I liked Carlos—he’s great. My only comments are about the other office staff. I think that that cashier and office girls need to learn some better customer service. They don’t My only comments are about the other office staff. I think that that cashier and office girls need to learn some better customer service. They don’t know how to address customers clearly. They look down when they are talking to customers which makes them hard to hear, and don’t look at customers like they matter. Lots of pointless side conversations with other staff that seems to slow them down in getting me checked out. More

by byron Verified Customer Verified Customer

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The services department is quick and thorough. John Pena is an excellent service coordinator and I enjoy working with him. John Pena is an excellent service coordinator and I enjoy working with him. More

by Mark Verified Customer Verified Customer

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We have been using Cowboy Toyota, now Norm Reeves Toyota for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent an for over two years. The service is superb. We are always kept informed and the work is completed quickly! My service reps are extremely competent and friendly. Carlos is great. Top marks for Norm Reeves Toyota!!! More

by kkraft5 Verified Customer Verified Customer

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John was helpful getting car maintenance done quickly. He has helped me on multiple occasions He has helped me on multiple occasions More

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Thank you for taking care of my suv recall greatly appreciated my neighborhood home area appreciated my neighborhood home area More

by tinachap12345 Verified Customer Verified Customer

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Outstanding, thank you for great service. I will be back! Staff is wonderful and informative I will be back! Staff is wonderful and informative More

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Very clear and informative. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. Answered all my questions. Knowledgeable and explained the loan process. Would recommend him to others. More

by jcmyers5 Verified Customer Verified Customer

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Edwin could not have been nicer. I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replac I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replaced myself when I got home. Know it’s no big deal. But would have been nice. More

by chefgardener Verified Customer Verified Customer

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It was great experience serving was amazing they explained everything very well love the response for all my needs explained everything very well love the response for all my needs More

by Eagle Verified Customer Verified Customer

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We are so grateful for technicians that know best. For the customer, we trust your advice, feel very comfortable with all selections for us. For the customer, we trust your advice, feel very comfortable with all selections for us. More

by Doylean Brown Verified Customer Verified Customer

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