Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
58 Reviews
4.5

58 Reviews

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58 Reviews of Edwin Aguilar

March 04, 2026

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Employee Rating

We have purchased three vehicles from this dealership, for a good reason. They are above and beyond any dealership we have ever delt with before. Their service department bends over backwards to make su More

by Royce Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena, Charlie Topping

Mar 04, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing us for three Toyota vehicles. It’s great to hear our service team went above and beyond for your Tacoma’s maintenance. We look forward to supporting your pickup with all future services. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 15, 2026

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Employee Rating

Close, fast convenient good service And a very clean place. Thank you all here for the help More

by Jessicapaez2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2026

Norm Reeves Toyota Dallas responded

We’re glad you found our service fast and convenient. Edwin and our team are happy you noticed how clean and helpful everything was. Thank you for trusting us with your Toyota Camry Hybrid. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 24, 2026

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Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

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Employee Rating

Brindo un buen servicio y amable. Fue muy amable al momento de hacerle preguntas. El contestó mis preguntas y fue muy atento More

by irma.cabral
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 12, 2026

Dealership Rating
Employee Rating

I always get great service. Carlos used to be the guy who took care of me. Edwin is now taken his place and he is great. I took the van and everything I requested was done. Edwi More

by amparoyates49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! We're glad to hear Edwin took excellent care of you and your van! Thank you for choosing Norm Reeves Toyota Dallas and for your glowing review. See you next time!

January 12, 2026

Dealership Rating
Employee Rating

Great service Great service and Edwin took care of the things I needed to have done to my vehicle. More

by amparoyates49
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! Thank you for leaving us this five-star review and for your kind words about Edwin from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 11, 2026

Dealership Rating
Employee Rating

Great Service Saftey tecall Corrected the update After a 2 hour. Wait time Okay Thanks More

by Wadsworth.ralph
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ralph! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 09, 2026

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Employee Rating

He explained all that we need to do to the next maintenance,he explained what they do with our car, More

by ianjaraplasan.06
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 09, 2026

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 20, 2025

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Employee Rating

Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

Great customer service. And explained what needs to do next services . Price was little bit higher for oil change. More

by jjacob001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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