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Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
49 Reviews
4.4

49 Reviews

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49 Reviews of Edwin Aguilar

December 12, 2025

Dealership Rating
Employee Rating

Came in for regular service. As always Edwin made it an easy, even special experience! In and out faster then I expected. More

by kkraft5
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

Dealership Rating
Employee Rating

Came in for regular service. As always Edwin made it an easy, even special experience! In and out faster then I expected. More

by kkraft5
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 12, 2025

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Great customer service. And explained what needs to do next services . Price was little bit higher for oil change. More

by jjacob001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Dec 12, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 23, 2025

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Great service. Shuttle brought me home and picked me up when my car was ready. I’ve always received great service in the past. More

by rickreyna59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 17, 2025

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Employee Rating

Friendly, caring representative. Clean facilities with amenities. Great service. Went on a Saturday and didn't wait long. More

by Mccayshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 17, 2025

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Employee Rating

Super friendly. Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! More

by lauragolden76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Harveen Toor, Zechariah Terrell, Sergio Leyva

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Nov 17, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 21, 2025

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Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa More

by Adela Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Harveen Toor, Sergio Leyva , Conner McMahan

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Oct 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 17, 2025

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Employee Rating

I like this dealership. Love the staff . Sales people and messaging can get a bit annoying . App does not work great More

by stuk755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Maria Lopez, Harveen Toor, LaTris Price

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Oct 19, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

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Employee Rating

Very awesome great service they treat very friendly, I really recommend it to everyone, keep it up with the great actitud More

by cristianidelosreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez, Sergio Leyva

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Oct 14, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 11, 2025

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Employee Rating

I am very pleased. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. More

by Glonwo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Harveen Toor, Sergio Leyva , Robby Deveer, Conner McMahan

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Oct 11, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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