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Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.3
43 Reviews
4.3

43 Reviews

Write a Review

43 Reviews of Edwin Aguilar

October 21, 2025

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Employee Rating

Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa More

by Adela Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Harveen Toor, Sergio Leyva, Conner McMahan

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Oct 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 17, 2025

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Employee Rating

I like this dealership. Love the staff . Sales people and messaging can get a bit annoying . App does not work great More

by stuk755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Maria Lopez, Harveen Toor, LaTris Price

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Oct 19, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

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Very awesome great service they treat very friendly, I really recommend it to everyone, keep it up with the great actitud More

by cristianidelosreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez, Sergio Leyva

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Oct 14, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 11, 2025

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I am very pleased. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. More

by Glonwo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Harveen Toor, Sergio Leyva, Conner McMahan , Robby Deveer

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Oct 11, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 10, 2025

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Employee Rating

Please send some coupon. And tire rotarate make free when some other service includes same order. More

by dipankardewanjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes, Harveen Toor

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Oct 10, 2025

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2025

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Employee Rating

The shuttle driver, Conner; and Aguilar were great. Text communication worked as it should. Yay. More

by Meli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Conner McMahan

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Sep 28, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 11, 2025

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Employee Rating

disappointed that Norm Reeves is not continuing the 15% Wednesday discount offered by Cowboy Toyota More

by joellape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

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Sep 12, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 24, 2025

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Employee Rating

Everything is going good easy and sped up no more whiting time .I’m very happy More

by Babuji K V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Aug 24, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 16, 2025

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Employee Rating

I actually made appt with the wrong Toyota dealer but Edwin went in took me in appreciated thant More

by dianabickems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

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Employee Rating

Not very timely, had an 11 appt & the wait was long and not attentive to customer needs. Did not change or set my maintenance schedule electronically and there was a scratch on my car door. Didn't offer me More

by smithannette1845
Recommend Dealer
No

Other Employees Tagged: Antonio Holmes

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Aug 06, 2025

Norm Reeves Toyota Dallas responded

Smithannette1845, I'm sorry to hear about your experience with the wait time and service. We strive for efficiency and attentiveness, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address these concerns further or discuss any potential resolutions. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

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