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Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar | Page 5

SERVICE ADVISOR

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.5
81 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

81 Reviews

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81 Reviews of Edwin Aguilar

October 14, 2025

Dealership Rating
Employee Rating

Very awesome great service they treat very friendly, I really recommend it to everyone, keep it up with the great actitud More

by cristianidelosreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Leyva , Gabriel Hernandez

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Oct 14, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 11, 2025

Dealership Rating
Employee Rating

I am very pleased. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. More

by Glonwo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Harveen Toor, Sergio Leyva , Robby Deveer, Carlos Lopez, Conner McMahan

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Oct 11, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 10, 2025

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Employee Rating

Please send some coupon. And tire rotarate make free when some other service includes same order. More

by dipankardewanjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes, Harveen Toor

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Oct 10, 2025

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 28, 2025

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Employee Rating

The shuttle driver, Conner; and Aguilar were great. Text communication worked as it should. Yay. More

by Meli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Conner McMahan

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Sep 28, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 11, 2025

Dealership Rating
Employee Rating

disappointed that Norm Reeves is not continuing the 15% Wednesday discount offered by Cowboy Toyota More

by joellape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

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Sep 12, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 24, 2025

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Employee Rating

Everything is going good easy and sped up no more whiting time .I’m very happy More

by Babuji K V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

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Aug 24, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 16, 2025

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Employee Rating

I actually made appt with the wrong Toyota dealer but Edwin went in took me in appreciated thant More

by dianabickems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 02, 2025

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Employee Rating

Not very timely, had an 11 appt & the wait was long and not attentive to customer needs. Did not change or set my maintenance schedule electronically and there was a scratch on my car door. Didn't offer me More

by smithannette1845
Recommend Dealer
No

Other Employees Tagged: Antonio Holmes

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Aug 06, 2025

Norm Reeves Toyota Dallas responded

Smithannette1845, I'm sorry to hear about your experience with the wait time and service. We strive for efficiency and attentiveness, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address these concerns further or discuss any potential resolutions. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

July 21, 2025

Dealership Rating
Employee Rating

I've bought my family family's cars here for a few years now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. More

by Roald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena, Harveen Toor , Charlie Topping

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Jul 21, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 28, 2025

Dealership Rating
Employee Rating

Justin Archer’s service department went out of their way to fulfill my needs. They installed a part on my truck for free & completed all the necessary services in a timely manner. More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

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Jun 28, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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